Learning Planner

at  BCforward

Learning Planner
BC Forward is looking for Learning Planner/Healthcare Training Coordinator (Remote) in Florida
Position Title: Learning Planner/Healthcare Training Coordinator (Remote)
Locations: REMOTE - FL
Anticipated Start Date: 11/18
Expected Duration: 3 Months
Job Type: Contrsct
Shift: 8:00 AM - 5:00 PM / OT is not required
Pay Rate: $20.00/hr on W2
Need: Previous Experience working with a Learning Management System (LMS)
Job Description:

Works closely with Regional Medical Management Trainers to coordinate training events, schedule instructors for classes, organize materials and facilities to support the training activities, and collect feedback to be used in evaluating the effectiveness of training events.

• Process onboarding requests for New Hires.

o This includes building the roster from our intake ticket system, creating new hire sessions in the Learning Management System (Cornerstone), and adding the new hires to the roster in the learning management system.
o Communicate largely through Welcome emails to New Hires, business partner supervisors / leaders to clarify requests, and regional Learning & Development leaders.

Describe the performance expectations/metrics for this individual and their team:

• Process 350 - 400 new hire requests for the learning journey per month

Tell me about what their first day looks like:

• Their first day involves being welcomed and walked through an explanation of the role. Some eLearning and we will then begin demonstrating and asking for teach back on the specific aspects of the role.

Required Skills/Experience:
Attention to detail, customer centricity / focus
Experience with Microsoft Outlook, Excel, Zoom, Microsoft Teams,
Ability to manage a high volume
Preferred Skills:

Experience working with a Learning Management System (LMS). Centene uses Cornerstone.

• Schedule and manage all related training preparations, including coordinating of training rooms, pre-work, equipment, materials, catering, and travel arrangements, if necessary.
• Provide excellent customer service and promptly respond to inquiries from employees, management, recruiters, and vendors.
• Assist in the implementation of basic training sessions.
• Update existing training programs for new work processes, process modifications and system upgrades.
• Collect and consolidate course evaluation forms following training courses.

Education/Experience:
Associate’s degree in Business, related field or equivalent experience. 0-2 years of training or office administration experience, preferably in a healthcare or insurance environment. Formal training experience preferred but not required.”
Benefits:
BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Interested candidates please send resume in Word format Please reference job code 231121 when responding to this ad.

EXPERIENCE

Not Specified

Please refer the Job description for details