Learning Specialist - German Speaking

at  Roche

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.
That’s what makes us Roche.
The Global Learning Services teams focus on executing system data maintenance and administrative activities in Cornerstone and all relevant Learning management systems as well as providing all necessary non-systems related Learning process support. Global Learning Services provides customer service and advisory support to the Learning Community and business partners on global Learning systems and processes and ensuring end-to-end process completion in line with customer focused principles to ensure the Roche People Practices work for the business.

AS A QUALIFIED EXPERT, YOU:

• Execute system data maintenance and administrative activities in Cornerstone and all relevant Learning management systems as well as providing all necessary non-systems related Learning process support.
• Provide customer service support on Learning related activities, such as NEO, NMO, External Training, Professional Training, Leadership Training, Program Training and other training events request management and trouble-shooting.
• Support the Global Learning Center of Excellence and our business customers with system maintenance and project activities and provide optional and standard Cornerstone admin service based on local end to end process and support the embedding of the new ways of learning.
• Cooperate effectively with team members with coordinating daily work and projects.
• Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SWIs, SOP, GWIs)
• Actively participate in the development and implementation of Roche Learning continuous improvement initiatives
• To be the focal point for HR learning experts providing integrated learning solutions tailored to customers’ demand, and manage HR training matrix, training records as well as training data analytics.
• Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.

WHO YOU ARE

• We are seeking an individual with a degree preferably in HR field and 1-3 years of related experience in a Learning/HR area and/or working experience
• Strong communication skills in English and in German (written and spoken) are essential. Additional languages a plus, based on region/customer requirements.
• Experience with Cornerstone or other cloud-based learning management solutions, knowledge of Learning processes an advantage
• Strong customer service & interpersonal skills
• Excellent communication skills & team player

Please refer the Job description for details