Learning & Talent Development Site Lead

at  HSBC

Job description
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Learning & Talent Development Site Lead

WHAT ADDITIONAL SKILLS WILL BE GOOD TO HAVE?

• Exposure to program design and content development
• Proven Project / Change Management experience with a strong focus on delivery
• Strong focus on internal staff development and driving process efficiencies
• Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
  At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care.
  HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
  Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
  Issued By HSBC Electronic Data Process Mexico Private LTD

WHAT YOU’LL DO:

• Formulate & Implement Learning Strategy - Work with HSBC business leadership, Learning & Talent Development CoE, other HR and Global functions and help define and implement sustainable, strategic learning initiatives in alignment with Business Strategy and HR/People Priorities
• Design, develop and deliver end-to-end learning solutions to support HSBC colleagues develop leadership, behavioral capabilities to meet the business outcomes.
• Data Analytics & Reporting - Lead data analysis to drive advanced understanding of learning consumption, measurable impact and report out to all relevant stakeholders.
• Manage process related to the tracking of learner compliance with mandatory/recommended learning requirements and onboarding training.
• Ensure HSBC policies, programs, and guidelines are followed and manage exemptions/exceptions, as needed.
• Participate in or lead learning project teams to build positive, collaborative partnerships among business stakeholders, SMEs and peers.
• Provide functional area expertise to identify, research and resolve complex problems.
• Execute and operationalize development programs and processes.
• Use learning measurement and analytics to assess program efficiency and effectiveness, ensuring that all key learning metrics are measured, published, and leveraged for decision making.
  Requirements

WHAT YOU WILL NEED TO SUCCEED IN THE ROLE:

• Graduate in any discipline with 5 -6 years of experience in L&D, with a strong track record of establishing credibility and delivering results
• Relevant experience in managing processes and practices in a matrix environment
• Excellent communication (verbal and written) and presentation skills
• Strong interpersonal skills and professional demeanor with an ability to interact with diverse audiences
• Ability to prioritize tasks, perform independently and work under strict guidelines
• Good analytical skills with ability to work under pressure
• Ability to make rational decisions and navigate through complex scenarios with minimal guidance or supervision
• Advanced -Intermediate English Level