The Leasing Administrative Assistant performs administrative duties and co-ordinates activities related to the management and rental operations of the residential properties. Reporting to the Property Manager. Responsibilites will include being the point of contact for all prospective and existing residents. Answering phone calls, emails and responding in a timely manner. Providing assistance in resident relations and maintaining a level of exceptional customer service.

Leasing and Administrative Duties

• Encourage appointments or viewings with all prospective resident callers.
• Answer all phone calls and email inquiries providing leasing information as outlined in Realstar’s policies.
• Prepare applications and leasing contracts.
• Process resident applications and conduct credit, reference, and employment checks.
• Ensure positive resident relations; write notices to residents.
• Proof, scan and file documents.
• Prompt response to resident issues and service requests (within 24 hours).
• Recognition of residents’ unique requirements.
• Compile research data on rental markets.

What we offer to employees

• Realstar is committed to providing a work-smart environment that supports learning, encourages teamwork and empowers individuals.
• Competitive salary paid out twice per month by direct deposit.
• Employer paid Benefits (prescription drugs, vision care, life insurance and dental care).
• Quarterly bonuses based on property performance.
• Annual bonuses based on personal performance.
• Recognition awards for years of service.
• Opportunity for career development.

Skill Set Required

• One year experience in office administration, sales, apartment rental or a related field.
• Strong administrative and organizational skills.
• Exceptional customer service expertise.
• Good computer skills and sending emails.
• Positive attitude towards training and learning.
• Excellent oral communication skills.
• Maintaining a neat and professional appearance.
• Autonomous person requiring little supervision in the execution of daily tasks.
• Bilingual in French and English (requirement).

QC

To apply for this position please send resumes to pmcareers@realstar.ca
We thank all those who apply, but only those selected for an interview will be contacted.
Realstar is committed to reflecting the diverse communities we serve. We encourage applications from our diverse communities, including Indigenous Peoples, persons with disabilities, women, visible minorities, LGBTQ+ persons and those who are able to speak fluently in a language(s) other than English.
Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs

• Encourage appointments or viewings with all prospective resident callers.
• Answer all phone calls and email inquiries providing leasing information as outlined in Realstar’s policies.
• Prepare applications and leasing contracts.
• Process resident applications and conduct credit, reference, and employment checks.
• Ensure positive resident relations; write notices to residents.
• Proof, scan and file documents.
• Prompt response to resident issues and service requests (within 24 hours).
• Recognition of residents’ unique requirements.
• Compile research data on rental markets