Leasing Assistant

at  FirstService Residential

JOB OVERVIEW:

Assist with administration of the day-to-day operations of the apartment leasing business. Associate would handle resident support functions as well as apartment rentals, data entry and office organization/record keeping.

SKILLS & QUALIFICATIONS:

• Minimum of 2 years business experience in an administrative/leasing capacity or related experience
• Strong organizational skills
• Strong written and verbal communication skills
• Excellent word processing and computer skills required.
  What We Offer:
  As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and vision. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
  Compensation:
  $25.00 - $28.00/hour
  Disclaimer Statement:
  The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time

• Greet all renters and visitors coming to the Leasing office
• Answer all calls and log both incoming and outgoing calls in Connect.
• Assist all walk-in customers and defer to Property Manager when necessary.
• Maintain office supplies – prepare order to submit to Community Manager for review and approval.
• Maintain Association filing –renter filing, correspondence, work orders, accounting documentation etc.
• Mailings, postings, or mass communication emails, as directed by Property Manager.
• Open and scan and address all incoming mail.
• Meet with Property Manager weekly to ensure completion of open action items.
• Assist with preparation of any leasing documents as directed by Property Manager
• Update new renter information in Connect
• Log work requests in Connect and generate work orders for maintenance staff and/or contractors
• Tour prospective residents through community and apartment homes
• Update work order log with notes and action taken by vendors.
• lose open work orders in system when complete by vendor. Work order is not considered complete unless the vendor has signed original work order and returned to office.