Leasing Consultant

at  BODE

Description:
The Leasing Consultant reports directly to the Community Manager and is responsible for providing leasing support at properties as assigned. The Leasing Consultant’s focus is to answer all rental inquiries, schedule appointments, qualify residents and show available apartments and, above all, to lease apartments.

QUALIFICATIONS AND EXPERIENCE

• AppFolio: 1 year (Preferred)
• Property leasing: 1 year (Required)
• Fair Housing regulations: 1 year (Required)
• Customer Service: 2+ years (Required)
• Spanish language skills a plus

• Effectively communicating with prospects to answer questions, schedule and perform tours, and solicit applications.
• Use established tour paths through the community to showcase amenities, unit details and the overall community.
• Follow-up with prospects via email, text, and phone.
• Engage with prospects with the goal of converting them to residents.
• Post marketing campaigns daily.
• Informing the Community Manager of Rental Application outcomes from the resident screening company and communicating these results to applicants per the Community Manager’s instructions.
• Establishing new resident files, drafting Rental Agreements, and completing all relevant paperwork related to new residents.
• Conducting move-in inspections.
• Interacting with tenants to document and resolve issues.
• Work collaboratively with community staff to create a positive work environment.
• Accurately collecting and recording rents and work orders when required.
• Providing assistance with paperwork and special projects as needed.
• Ensuring compliance with Fair Housing, Equal Opportunity Employment, and Landlord Tenant laws.
• Possessing comprehensive knowledge of property marketing strategies, including familiarity with available units, their conditions, rental rates, and move-in dates.
• Compiling a comprehensive list of community, property, and unit benefits for marketing purposes.
• Understanding property policies concerning deposit amounts, rental agreements, and restrictions.
• Conducting monthly rental market comparisons with competitors to inform marketing strategies.
• Maintaining a daily Traffic Log accurately.
• Daily inspection of Model/Vacant units to ensure they are in optimal condition for showcasing.
• Spiffing units as needed to ensure they are show-ready on a daily basis.
• Confirming move-ins are ready for new residents.
• Ensuring all rental applications are completed, signed, and processed promptly and correctly.
• Utilizing various marketing tools such as flyers, brochures, referral coupons, and periodical ads, and collecting completed Welcome Cards for follow-up calls.
• Marketing the property to local businesses as necessary.
  Requirements: