Leasing Consultant

at  carwow

THE CARWOW GROUP

Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer.
What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe - over 10m customers have used Carwow to help them buy and sell cars since its inception. Last year we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service.
In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million.

THE ROLE

We’re looking for a talented Internal Sales Manager to join our Carwow Leasey division in Winnersh with the objective of leading and motivating our telesales team to deliver the targets for Leasey. This role supports the Head of Sales in providing a class leading leasing solution.
The role involves building and maintaining strong relationships with customers, strategic leasing funders, and suppliers,, helping to drive results for Leasey.

WHAT YOU’LL DO

A people leader who is passionate about supporting their team to exceed objectives. Become an expert on vehicle leasing, and, building a solid understanding of industry challenges and opportunities.

• Day to day leadership of sales team
• Act as a clear point of escalation for the team
• Handling overall responsibility for the performance of the sales team to enable growth for Leasey
• Ongoing management and driving performance of the sales team
• Ensure that the CRM is maintained in line with company processes
• Supporting the sales team with required training to ensure optimal performance
• Develop individual training plans, including performance coaching, and best practice
• Provide recommendations for business improvement, to include, products, process improvements to ensure optimal solutions and user journey
• Regular feedback and communication with the Head of Sales on team/sales performance
• To assist in communication of company strategy and direction
• Ensure that regular formal and informal communication with team is taking place i.e. industry updates, dealer updates, company news, internal communication and changes
• Clear reporting on sales performance/forecasting – to Head of Sales
• Using MI to ensure sales targets are being achieved
• Supporting in the effective management of relationships with key suppliers and partners
• Internal relationship management between teams/departments
• Supporting the application of company induction
• Ensure regular 1-2-1’s take place i.e. informal weekly and monthly catch up and formal quarterly reviews
• Taking ownership of complaints and liaising with complaints manager where applicable
• Support ongoing training and coaching of staff members.
• Supporting the Compliance Manager to ensure (where applicable) that Compliance is at the forefront of Sales activity.
• Ensure that staff/team are aware of and remain up to date in terms of Compliance.
• Adhere to all company policies, procedures and business ethics codes including anti-bribery policy.