Leasing Consultant

at  Van Metre Companies

Van Metre is seeking a Leasing Consultant at Woodland Park Apartments in Herndon, VA. Our Leasing Consultants take pride in their work, recognizing the value of teamwork and ownership of their responsibilities and impact. They are not only the face of our residential properties, but the heart of the community. Leasing Consultants are key contributors to the company’s success and we’re here to support you in your journey with professional development, career mentorship and growth opportunities, and great benefits and perks.
As a Leasing Consultant, your primary focus will be to develop productive and positive relationships with residents (both current and prospective) that maximize client satisfaction, occupancy, and retention, while remaining true to Van Metre’s mission, vision, and values.

REQUIREMENTS:

• Previous experience in customer service, sales, hospitality, or related fields
• Ability to conduct community and apartment inspections (inside and outside) in varying weather conditions
• Weekend work is required
• Bilingual preferred

• Greet every visitor to the community with a warm welcome, making yourself available to answer questions and assist as needed
• Engage in sales activities to increase traffic and occupancy (i.e., grassroots marketing)
• Maintain thorough knowledge of the property and its amenities, and act as a resource for current and prospective residents
• Build relationships with prospective residents by conducting phone and email follow-up, scheduling and conducting property tours, and processing rental applications
• Provide excellent customer service by checking in with residents, addressing concerns, and conducting lease renewals
• Monitor service requests and communicate with the service team and residents to ensure concerns are resolved quickly and adequately
• In conjunction with the rest of the team, plan, organize, and conduct resident events
• Complete three exterior community inspections weekly and report any deficiencies found (i.e., landscaping/paint needs, property damage, etc.)
• Inspect vacant apartments and report needed repairs to service team in order to maintain superior product quality
• Prepare and complete all sales administrative tasks and reports (i.e., market surveys, etc.)
• Other sales, customer service, and property-related tasks, as needed