Legal Assistant II

at  TD Bank

JOB DESCRIPTION:

TD Insurance is part of TD Bank Financial Group, one of Canada’s largest financial institutions. TD Insurance helps protect clients from the ‘accidents of life’ with a wide range of products including credit protection, life, health, travel, home and auto insurance. With more than three million clients, TD Insurance authorized products and services are available online, over the phone, and through a network of more than 1,000 TD Canada Trust branches.
In Canada, we have two lines of business, General Insurance and Life and Health. Our General Insurance business is one of the top home and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
At TD Insurance, we are committed to fostering an inclusive, accessible environment. With a Canada-wide workforce of over 4,000 employees and offices in Quebec (Laval, Montreal), Ontario (Etobicoke, Toronto, North York, Burlington, and Peterborough), Atlantic Canada (Halifax, Saint John), Calgary and Edmonton, our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job, we offer rewarding careers
This opportunity will provide legal secretarial support to one or more lawyers. Maintain a close and highly responsive relationship to the day-to-day activities of the Lawyer(s).

Main Responsibilities

• Prepare through transcription of written or recorded documents, standard legal documents i.e. correspondence, factums, motions, summonses, etc.
• Drafts standard legal documents, correspondence and pleadings for review by lawyer(s). Edits grammar, punctuation and spelling as needed.
• Exercises initiative and judgment in Lawyer’s absence, i.e. negotiates extensions of time. Prioritizes and responds to diverse incoming communications.
• Provide client service to both internal and external clients.
• Manages Lawyer’s calendar i.e., schedules appointments, coordinates appearances.
• Answer a wide variety of telephone inquiries based on knowledge of case. Responds to inquiries exercising good judgment and discretion.
• Respond to written or telephone inquiries with a standard letter. Composes and prepares routine inquiries.
• Establish, maintain and when necessary, revises lawyer’s files.
• Assist in the development and maintenance of standard office precedents and procedures.
• Performs additional duties as requested such as:
• Arranges medical exams.
• Reception relief.
• Maintains lists of witnesses, Subpoenas, fees, etc.
• Requests fees for payment from Claims department.
• Participates in arranging lawyer’s files for easy access during trials
• Informs witnesses of scheduled court appearances.
• Maintains Law Library.
• And other miscellaneous duties as may be assigned from time to time.
• Adhere to appropriate ethics of the role; follows and complies with company policies and methodologies.
• Ensure information is provided and shared with appropriate individuals in a timely fashion.
• General administrative duties including: photocopying, filing, mail, etc.
• Responsible for answering questions or providing guidance for less experienced legal assistants.

Qualifications

• College diploma in legal secretarial and 3+ years of litigation experience
• Ability to proof and edit legal documents
• You are a motivated self-starter with capability to work productively under pressure
• Excellent oral and written communication skills
• Strong interpersonal and client service skills, professional and positive demeanour
• Superior organization and priority setting skills, strong work ethic and ability to multi-task
• Ability to be conceptual and a creative problem solving skills
• Intermediate MS Office skills; knowledge of standard office equipment and word processing

WHO WE ARE

As part of TD Bank Group, one of Canada’s largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.
TD Insurance offers a wide range of products, including General Insurance and Life and Health. More than four million customers count on us.
As the largest direct to consumer insurer in Canada, we are always innovating and providing exciting and rewarding career opportunities for our Canada-wide workforce.

• Prepare through transcription of written or recorded documents, standard legal documents i.e. correspondence, factums, motions, summonses, etc.
• Drafts standard legal documents, correspondence and pleadings for review by lawyer(s). Edits grammar, punctuation and spelling as needed.
• Exercises initiative and judgment in Lawyer’s absence, i.e. negotiates extensions of time. Prioritizes and responds to diverse incoming communications.
• Provide client service to both internal and external clients.
• Manages Lawyer’s calendar i.e., schedules appointments, coordinates appearances.
• Answer a wide variety of telephone inquiries based on knowledge of case. Responds to inquiries exercising good judgment and discretion.
• Respond to written or telephone inquiries with a standard letter. Composes and prepares routine inquiries.
• Establish, maintain and when necessary, revises lawyer’s files.
• Assist in the development and maintenance of standard office precedents and procedures.
• Performs additional duties as requested such as:
• Arranges medical exams.
• Reception relief.
• Maintains lists of witnesses, Subpoenas, fees, etc.
• Requests fees for payment from Claims department.
• Participates in arranging lawyer’s files for easy access during trials
• Informs witnesses of scheduled court appearances.
• Maintains Law Library.
• And other miscellaneous duties as may be assigned from time to time.
• Adhere to appropriate ethics of the role; follows and complies with company policies and methodologies.
• Ensure information is provided and shared with appropriate individuals in a timely fashion.
• General administrative duties including: photocopying, filing, mail, etc.
• Responsible for answering questions or providing guidance for less experienced legal assistants