Legal Claims Advisor

at  Cathedral Appointments

£26,500 | HYBRID OR REMOTE OPTIONS | TAUNTON

Are you passionate about helping others and have a keen eye for detail? As a Legal Claims Advisor you will be joining a dynamic team, where you’ll play a pivotal role in securing and supporting new clients in personal injury and clinical negligence cases. This exciting role offers the opportunity to develop your legal and customer service skills in a professional and supportive environment.
This role offers a hybrid or fully remote working model, for the right person, upon completion of training in the Taunton Office
40 hours per week, including one late shift 10 am – 7 pm and 1 in 4 Saturdays with a day off in the week.

REQUIREMENTS OF THE LEGAL CLAIMS ADVISOR INCLUDE: -

• Excellent customer service skills, with proven ability to build rapport both in person and over the phone
• Strong legal background, analytical mindset, and attention to detail
• Proficiency in IT and typing, with the ability to input data accurately while conversing
• Flexible, team-oriented individual with excellent interpersonal and time management skills

• Build rapport with potential clients over the phone and in person, gathering initial claim details efficiently
• Accurately collate and document information related to potential claims to enable case progression
• Prepare necessary legal documentation for new claims or communicate when support cannot be provided
• Clearly explain the details of conditional fee agreements to prospective clients