Legitimation Officer

at  Allianz Services

Allianz Services is part of Allianz Group, one of the world’s leading insurers and asset managers and has succeeded in becoming one individual business segment by combining various businesses from different parent companies. Allianz Services is running service delivery operations in Romania, India, Mauritius and Morocco as well as is operating Consulting hubs in Germany, USA, Italy, France and Singapore with almost 6000 colleagues globally.
Allianz Services Romania has a key role in the transformation of the Group by improving operations and creating a superior experience for customers, offering actuarial, financial, IT, HR and governance services. Our team counts over 1000 passionate professionals whose main assets are the expertise and top qualifications, combined with multilingual skills, ranging from English, German, French and Italian, to Portuguese, Spanish and Romanian.
At Allianz Services Romania, we aim to attract best talents and create an inspiring environment for our people to develop, while unceasingly caring for our community and for shaping a better future together!

JOB ROLE

Legitimation Officer responsible for handling customer requests as part of Legba Services and Business Services.

WHAT YOU WILL DO

• Creating and deleting user ID and profiles (including e-mail addresses) in the Allianz systems
• Assigning and administering access rights on different systems and domains (Windows, Unix)
• Controlling of access rights and assuring that the assignments are done according to the Allianz guidelines
• Communication with involved / responsible parties regarding administration and assigning of rights
• Time Management:
• Making corrections in the Time Management application (clock-in/out, sick leave, shifts)
• Generating reports for the Team Leaders
• Inserting travel days in the system
• Room booking:
• Reserving meeting rooms for team meeting, events etc.
• Software and hardware orders:
• Order, reorder and return of IT hardware equipment: computers, components and consumables, optional hardware components
• Open tickets for the assigned users regarding IT issues
• Order, reorder and return of new telephones and telephone numbers and optional products, mobile phones, Blackberries and optional products (e.g. headset)
• Ordering and return of software components (remote access solutions, SharePoint licenses, audio and web conferencing products, WLAN Access)
• Inventory of hardware and software and tracking according to internal standards, evaluate the employee/ computer quota