Leisure Club Assistant

at  Valor Hospitality

£9,518.08 Per Annum/ £11.44 Per Hour, 16 Hours Per Week (2 days a week)
Are you passionate about fitness and wellness?
Join our team as a Leisure Club Assistant, where you’ll play a crucial role in delivering a high-quality leisure experience to our guests. With a focus on customer satisfaction and safety, you’ll support the smooth operation of our leisure facilities, ensuring they are clean, well-maintained, and welcoming to all visitors.

DESIRED SKILLS AND QUALIFICATIONS

• Customer Service Experience: Previous experience in a customer-facing role, ideally within the leisure or hospitality industry.
• First Aid Certification: Valid First Aid and CPR certification is highly desirable.
• Communication Skills: Excellent verbal and written communication skills.
• Team Player: Ability to work effectively within a team environment.
• Flexibility: Willingness to work various shifts, including evenings and weekends.

• Customer Engagement: Greet and assist guests in a friendly and professional manner, providing information about facilities, services, and programmes.
• Facility Maintenance: Ensure all equipment and areas are clean, safe, and in good working condition, following health and safety protocols.
• Pool and Gym Supervision: Monitor activity within the pool and gym areas to ensure a safe environment for all users.
• Programme Support: Assist with the delivery of leisure and fitness programmes, including group classes and one-on-one sessions.
• Administrative Duties: Carry out front desk operations, including bookings, payments, and membership inquiries.
• Health and Safety: Conduct regular checks and report any issues to ensure compliance with health and safety regulations.