Leisure Club Membership Sales/Operations Manager (Maternity Cover)

at  Osprey Hotel

Position: Leisure Club Membership Sales/Operations Manager (Fixed Term Contract - 14 months)
Location: Osprey Hotel Naas, Co. Kildare
Osprey Hotel has a superb opportunity, based in Naas, Co. Kildare for a Leisure Club Membership Sales/Operations Manager to join the management team who are ready to welcome you on board!

REQUIREMENTS:

• Previous experience in a similar role
• Good communication skills, and fluency in English.
• Friendly and outgoing.
• Highly motivated
• Excellent attention to detail
• Ability to work as part of a team

THE ROLE

We are seeking a highly motivated Leisure Club Membership Sales/Operations Manager to assist in the efficient running of the Leisure Club. You must have good attention to detail with the ability to make decisions and think on your feet. You will need a solid understanding of Leisure Club operations and be able to work on your own initiative. The successful candidate will have experience working in fitness industry with excellent customer service skills, positive attitude and be able to work as part of a team.
You will be responsible for developing new business and nurturing existing clients and guest relationships resulting in increased membership sales and revenue for the leisure club. Within the Club you will be responsible for the day to day running of the Club ensuring all procedures are adhered to. You will be responsible for ensuring cleaning standard are high and assisting with training the team and ensuring a quality service is delivered.

RESPONSIBILITIES AND DUTIES FOR THIS ROLE WILL INCLUDE:

• Sharp focus on social media, responding to all direct messages and comments on the Leisure Club Facebook and Instagram pages.
• Financial reporting on all Leisure Revenue streams, creation of membership reports and monitoring of revenue.
• Assist with the creation and execution of the Leisure Club marketing plan alongside the Leisure Club Manager.
• Tracking all leads and referrals accurately to build a solid marketing database
• Training of the the leisure club team on how to maximise sales opportunities for both memberships and retail
• Be a creative and analytical thinker who demonstrates strong and persuasive negotiating skills by creating and co-ordinating promotions, schemes and offers for the Osprey Leisure Club
• Generating new quality leads and following up on them effectively
• Maximise all areas of sales revenue by actively driving membership sales
• Deliver exceptional customer service and ensure training of all team members to deliver excellent customer service also.
• Be a highly motivated person capable of creating and maintaining a large client network.
• Demonstrate strong organisational skills and excellent customer service etiquette.
• Be professional in approach and capable of working on your own initiative and possess a positive communication skillset.
• Provide top-line industry leadership and management of all leisure sales activities, including participation in annual budget creation and management; researching and fully developing market segment targets; development and execution of sales campaigns, and industry interaction. Communication, Teamwork and Leadership
• To be completely familiar with all products and services within the hotel complex and to promote them whenever possible
• To comply with legal and statutory requirements relating to hygiene, fire, health and safety
• To ensure that all areas are consistently kept to the highest standards of maintenance and cleanlinessTo record all accidents and report them to the health and safety officer