Leisure Club Receptionist

at  Whitford House Hotel

Reception at Club Whitford is the focal point for access control, cash handling, bookings, customer service and communication systems.

Duties and Responsibilities

• To control access to the centre, taking payment for club usage, logging member / leisure club usage, setting up and maintaining member / leisure pass accounts, and tracking credit account charges and payments.
• To Answer and resolve all customer inquiries via our various platforms, whilst always maintaining the highest standards of customer care.
• To ensure all the financial aspects of the day-to-day operation are completed and in order, including cash floats (including coin reserve), shift takings and all associated

paperwork.

• To organise and implement systems for dealing with general administrative tasks such as bookings, messages and enquiries, contact details for correspondence, monitoring stock levels for merchandise and products, placing approved orders, checking deliveries, maintenance records, generating reports, etc. This will involve both computer and hard copy records.
• To ensure that reception and front of house is clean, tidy and a pleasant environment for customers
• To present a professional appearance and attitude always maintaining a high standard of customer service.
• To perform various, administrate duties including weekly and monthly reports for our accounts department
• To report maintenance issues daily.
• To maintain reception as the central hub for information within the centre.
• You may be required to carry out routine duties in other areas of our operations.
• To undertake other duties as may reasonably be required.
• To report any incident or accident to the Manager and complete relevant documentation.

Job Types: Full-time, Part-time
Pay: From €13.50 per hour
Expected hours: 24 – 39 per week

Benefits:

• Bike to work scheme
• On-site gym
• On-site parking

Language:

• English (preferred)

Work Location: In person
Reference ID: Leisure Club Receptionis

• To control access to the centre, taking payment for club usage, logging member / leisure club usage, setting up and maintaining member / leisure pass accounts, and tracking credit account charges and payments.
• To Answer and resolve all customer inquiries via our various platforms, whilst always maintaining the highest standards of customer care.
• To ensure all the financial aspects of the day-to-day operation are completed and in order, including cash floats (including coin reserve), shift takings and all associate