Lettings Client Accountant

at  KFH

At KFH we are looking for a lettings client accountant to join our build to rent residential lettings support team in Wimbledon. The ideal candidate will have a proven track record with corporate clients, exceptional communication skills, and a passion for delivering excellent customer service.
This role requires someone who can achieve outstanding results while enhancing our reputation.
Are you experienced in a similar role within the Build to Rent sector or within Residential Lettings? Are you capable in using Excel including VLOOKUP functions and Pivot Tables? Do you have a strong track record of dealing with customers in a fast-paced environment? Do you have experience in forming and developing great relationships with customers and colleagues? We’re looking for an individual that can collaborate with others, share their knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a build to rent lettings client accountant to bring new thinking and embrace our legacy.
The successful candidate will play a key part in the smooth operation of the build to rent arm of our Lettings Client Accounts department, ensuring our clients are fully supported.
You will report into our Client Accounts Manager.

Responsibilities of a build to rent client accountantinclude:

• Taking complete responsibility for the residential lettings accounts aspect of our build to rent client’s expanding portfolio
• Identifying and verifying new tenancy information to ensure accuracy and completeness on the company’s accounting system
• Ensuring tenant payment details comply with the Direct Debit Guarantee Scheme and taking appropriate action where necessary
• Facilitating the efficient and timely processing of rent in line with KPI deadlines
• Monitoring daily bank account movements and keying receipts into the accounting system
• Reconciling and keying Sagepay receipts to the company’s accounting system
• Performing daily bank reconciliations
• Following and reviewing stringent rent arrears chasing procedures
• Producing standard correspondence to tenants and guarantors, adhering to strict rent arrears credit control processes
• Overseeing tenant rent accounts to ensure timely payments, identifying arrears, and engaging with tenants, landlords, and guarantors to resolve issues swiftly

We pride ourselves in fantastic customer service, exceptional communication and delivering the right results.
At KFH, with over 60 branches across the capital we are London’s largest independent property services groups, and we are growing! As one of London’s leading property services groups we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition to this, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
Click here to see all our company benefits, including additional earning potential and discounts.
KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

• Taking complete responsibility for the residential lettings accounts aspect of our build to rent client’s expanding portfolio
• Identifying and verifying new tenancy information to ensure accuracy and completeness on the company’s accounting system
• Ensuring tenant payment details comply with the Direct Debit Guarantee Scheme and taking appropriate action where necessary
• Facilitating the efficient and timely processing of rent in line with KPI deadlines
• Monitoring daily bank account movements and keying receipts into the accounting system
• Reconciling and keying Sagepay receipts to the company’s accounting system
• Performing daily bank reconciliations
• Following and reviewing stringent rent arrears chasing procedures
• Producing standard correspondence to tenants and guarantors, adhering to strict rent arrears credit control processes
• Overseeing tenant rent accounts to ensure timely payments, identifying arrears, and engaging with tenants, landlords, and guarantors to resolve issues swiftl