Lettings Valuer

at  urbanbubble

WHAT ARE WE LOOKING FOR?

• Good basic level of education, including Maths and English GCSE or equivalent..
• Driving licence and own car.
• Experience of meeting and exceeding customer needs.
• Experience of working in a customer facing role.
• First class communication skills, verbal and written.
• Fantastic organisation skills with good attention to detail.
• Experience working in an office environment.
• Strong customer service skills and a genuine passion for delivering exceptional customer service.
  At urbanbubble, we’re redefining the way properties are run through community building, customer care, and innovation. Thanks to our team, that delivers outstanding customer experiences, we’re proud to serve 14,000 residents and growing. We’re looking for bold, ambitious, resourceful team members to manage and create communities. We want to unlimit what our customers expect, whilst unleashing your true potential.
  So, what do you say – interested?
  Apply now and join a fantastic organisation that truly believe that our people should be at the heart of all our decisions!
  We are an equal opportunity employer, and invite applicants to contact us to identify any additional support you may need during the recruitment process

• Grow the lettings portfolio by securing new landlords.
• To be the point of contact for all investors across the private rental sector portfolio.
• To assist the communication between urbanbubble and investors.
• Promoting a positive image of the urbanbubble brand and providing excellent customer service to our clients.
• To contribute towards team meetings.
• To help guide and support the team with day to day tasks.
• End of month reporting.
• Assessing the trends and bringing these to the Leasing Manager along with any suggestions.
• Regular audits of existing and new data.
• Assisting the Leasing Manager with training where required for team members.
• Liaise with existing clients to continue to build strong relationships and deliver exceptional customer service.
• Assist with generating new business to meet monthly targets set by line manager and successfully on boarding new clients.
• Providing the main point of contact for any enquires from investors or their representatives through to resolution.
• Monitoring of the investors’ e-mail and responding to all enquiries within agreed timescale
• Assisting the lettings team to produce marketing material.
• Help production of monthly newsletters.
• Attending investor and sales agent meetings.
• Updating of all investor databases and information on property software system.