Libraries & Council Services Assistant

at  Auckland Council

HE ANGITŪTANGA: THE OPPORTUNITY

In this customer focused role, you will be contributing to the day to day running of the library and front-line library service. You will have the opportunity to work closely with colleagues and customers to enable a great experience. We want to be known for our outstanding customer service. You will be working closely with our local community through a range of programmes, from children’s activities to supporting and/or delivering exciting learning programmes and activities that are driven by community need.
Our library whānau is focused on caring for each other, our community and our environment. We love collaborating with community partners and we welcome people from all walks of life.
We are looking for someone who will assist with whatever needs doing with a smile on their face and in their heart. You will play an active role in daily operations, ensuring patrons have an all-round excellent library experience. Every day is different which is what makes it fun!

HE KŌRERO MŌU: ABOUT YOU

We are looking for someone who can demonstrate:

• Excellent communication and interpersonal skills
• Experience of working with people from diverse backgrounds
• Comfortable with technology and able to support customers to successfully use information resources and devices
• Experience working with tamariki and rangatahi
• Willing to assist with the delivery and development of programmes and events
• Flexibility and collaboration across all aspects of your mahi
• Attention to detail and excellent organisational skills
• Knowledge/understanding of Te Ao Māori or willingness to learn
• A second language is very desirable but not necessary

NGĀ ĀHUATANGA KEI A MĀTOU: WHAT WE OFFER

Auckland’s libraries have a strong community focus, and we are a special destination for the people of Auckland City. This role is an essential part in ensuring that our libraries provide a world-class customer service experience that is second to none. Here you’ll have an opportunity to grow your career within the Auckland library team and Auckland Council. We offer a fun, kind and supportive working environment, with a team who are passionate about community engagement.
As part of our Auckland Council Group, you will gain access to many benefits and discounts. Click this link to find out more about our employee benefits package. If you have the skills we are looking for, a positive attitude and want to be part of a fabulous team, apply now!

Please refer the Job description for details