Library Assistant

at  Aston University

RELEASE DATE:

Monday 18 November 2024
An exciting opportunity has arisen to join Library and Learning Services in providing high quality library enquiry and user support services.
This varied role will suit someone enthusiastic about working with students and a positive approach to customer service. You will staff a range of service points skills responding to a range of enquiries in person, over the phone and online; work with colleagues across the Library & Learning Services team; complete administrative tasks; and have the opportunity to assist and contribute library service development.
You will have excellent customer service, interpersonal and communication skills. You will have good IT skills including a working knowledge of Microsoft office applications, the ability to work well with colleagues and students of all backgrounds
We recognize sometimes people can be put off applying if they don’t match every requirement, if you’re excited about the role and think you can do what we’ve described we welcome your application. If you’re not sure you’re quite who we’re looking for do contact us with any questions.
This is an on-campus role and not suitable for regular remote working. Main hours of work will be on a fixed shift basis between 11:00-19:00.
Aston University has assessed that this role is not eligible for sponsorship under the Skilled Worker visa route as it is not in an eligible occupation code. Please click here to see the Home Office guidance for more information.

What we offer:

• Aston University is a dynamic and vibrant campus located within Birmingham city centre, which has excellent transport links via bus or train.
• Dynamic working is possible for this role, which means working both on campus and from home dependent on the activity. Further information on dynamic working can be found here.
• Excellent training and development opportunities.
• A generous annual leave scheme with 25 days bookable leave and a further 13 days of bank holiday and University closure days.
• Everyday discounts to a number of activities and retailers.
• Great family-friendly policies.
• On-site gym and pool with discounted staff membership available.
• Further information on our Benefits and Rewards can be found here.

Aston University is an equal opportunities employer and welcomes applications from all sections of the community. It promotes equality and diversity in all aspects of its work. We strive to have robust inclusivity strategies in place, including race and sexual orientation, to encourage colleagues to have the confidence and freedom to be themselves in the workplace. For more information, visit: https://www2.aston.ac.uk/about/inclusive-aston
We recognise the value of flexible working. Please contact the recruiting manager to discuss what flexible working options are available for particular roles.
If you require the job details document or an application form in an alternative format please contact the recruitment team at recruitment@aston.ac.uk

Please refer the Job description for details