Library Manager - Bishops Stortford

at  Hertfordshire CC

About the team
Bishops Stortford is an attractive, affluent market town with excellent transport links into London and via nearby Stanstead airport. The Library Manager is the face of the library within the community and works closely with the Customer Services Supervisor who line manages the frontline staff.
Occasional travel to meetings will be required to Sawbridgeworth Community Library
About the role
Hertfordshire Libraries exists to help people to live better lives for longer acting as hubs for community activities, places to access digital technology, creative spaces and gateways to reading, information and wellbeing. We are looking for someone who has the drive to develop Hertfordshire Libraries vision to deliver a high quality, sustainable service, working closely in partnership with local communities to remain relevant to diverse and changing needs of Hertfordshire residents.

The main duties and responsibilities:

• To promote the library service to the wider community, and to actively engage with local partnerships and organisations
• To act as the face of the library service in the community and lead and motivate the library team to deliver and achieve service objectives
• To undertake the role of site manager at the library with responsibility for providing a library service to the community and for the day-to-day management and supervision of its operation
• As a member of the East Area Management team, take responsibility for the development and delivery of service provision within the area.
• To contribute to the ambition of attracting more visitors through participation in outreach and promotional activities in the community, and via partnership working with relevant organisations and community groups.

About you

Essential

• Experience in leading a team to develop a community service
• Experience in developing key partnerships and relationships with stakeholders and customers
• Ability to manage workload within deadlines
• Evidence of ability to develop key partnerships and relationships with stakeholders and customers
• Evidence of transferable skills in promoting services within a local community
• Examples of skills in managing customer facing service

Desirable

• Experience of working in library or cultural services

This fixed term contract is an ideal opportunity to learn about managing a medium sized team and promoting services within the community. You would be joining at a time when all services are facing change and responding to new challenges in how we provide effective services for all. 2025 is also a Centenary year for Hertfordshire Libraries so there will be opportunities to be involved in special events to promote this.
How to apply
As part of your application, please upload your most recent CV. Ensure your CV is up to date with your employment history (including any employment gaps), and including any training/qualifications. We encourage you to include examples of where you have demonstrated the requirements/criteria in the advert / job profile to allow the panel to fully recognise your skills and abilities. You will have the opportunity to include a short covering paragraph within your application to give us a little more information about your skills, knowledge, and experiences.

• To promote the library service to the wider community, and to actively engage with local partnerships and organisations
• To act as the face of the library service in the community and lead and motivate the library team to deliver and achieve service objectives
• To undertake the role of site manager at the library with responsibility for providing a library service to the community and for the day-to-day management and supervision of its operation
• As a member of the East Area Management team, take responsibility for the development and delivery of service provision within the area.
• To contribute to the ambition of attracting more visitors through participation in outreach and promotional activities in the community, and via partnership working with relevant organisations and community groups