Life Sciences Senior Site Specialist

at  Thermo Fisher Scientific

Seattle, WA 98119, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate24 Jan, 2025USD 29 Hourly24 Oct, 20242 year(s) or aboveSoftware,Interpersonal Skills,Customer Service,English,Glasses,Material Handling,Analytical Skills,Confidentiality,Overtime,Cold Rooms,Communication SkillsNoNo
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Description:

JOB DESCRIPTION

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer. Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory’s business needs.

EDUCATION

High school diploma or equivalent required.

EXPERIENCE

2 years of related experience within a laboratory setting is preferred. Experience working in customer service is also a plus. DOT/IATA shipping experience useful.

KNOWLEDGE, SKILLS, ABILITIES

  • Able to read, write, and speak English fluently
  • Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific’s values, including confidentiality.
  • Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.
  • Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.
  • Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software.

PHYSICAL REQUIREMENTS / WORK ENVIRONMENT

  • Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc)
  • Personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, safety shoes, bump hats, and/or safety glasses.
  • Regularly lift 30 - 40lbs, and up to 50lbs occasionally.
  • Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
  • Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
  • Work in environments with varied temperatures (cold rooms, outside, etc.)
  • Ability to work overtime, as needed.

Responsibilities:

  • Inventory/order management, on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing
  • Perform laboratory services such as glassware processing, autoclaving, biological waste processing, and chemical inventory receipt/reconciliation
  • Be involved with safety programs such as hazard identification, inspections and incident reporting/investigation
  • Reception Desk, Dock management, shipping, receiving and delivery.
  • May perform other responsibilities as assigned by management


REQUIREMENT SUMMARY

Min:2.0Max:7.0 year(s)

Logistics/Procurement

Pharma / Biotech / Healthcare / Medical / R&D

Logistics

Diploma

Proficient

1

Seattle, WA 98119, USA