Lifestyle Coordinator

at  FirstService Residential

JOB OVERVIEW:

This Lifestyle Coordinator is responsible for the coordination, implementation, and oversight of creative, customized community events. In addition to event planning and execution, this position is to provide timely and accurate day to day management and support of the communication needs of the Heritage Solaire Community Association. Focus will include but not limited to, the management, coordination and updating of resident portal; regularly scheduled email communications; the monthly publication of a community newsletter; the creation of monthly video programming for community center televisions (television roll); and the maintenance and communication of a community planning calendar. This position is also responsible for regular and comprehensive reporting of planning schedules; budget tracking updates; event summaries and evaluations; and successfully communicating to and collaborating with management, HOA management and community residents.
Compensation: $24-27/hr

SKILLS & QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required:

• Demonstrates strong organizational, project and time management skills.
• Excellent oral and written communication skills.
• Must be able to work for, within, and support Committee dynamics.
• Must be able to work independently, manage multiple tasks, and prioritize daily workload.
• Must possess a positive and professional attitude and very strong customer service skills.
• Must be able to manage deadlines and pressures of the position.
• Works effectively with the General Manager, the HOA Board, co-workers, residents, outside vendors and others by sharing ideas in a constructive and positive manner.
• Addresses problems and issues constructively to find mutually acceptable and practical business solutions.
• Must be proficient with Microsoft Office software including Word, Excel, PowerPoint, Publisher, and Outlook.
• Experience with Google docs, Google sheets, Ai design and Canva preferred.
• Must have reliable transportation.
• Must be willing to have a flexible work schedule; weekends and evenings on occasion.
• Sound decision making.
• Excellent organizational and time management skills, with the demonstrated ability to multi-task.
• Is a creative problem solver.
• Collaborates with management, peers, volunteers, and residents in a productive and positive way.
• Strong budgetary/finance administration and controls.
• Strong communication skills (oral and written).
• Excellent attention to detail.
• Exhibits professionalism in all endeavors.
• Takes the initiative to be successful in their role.
• Intuitive and insightful, ensuring that programming planning and execution is strategic, delivers to expectation, and engenders management and community “buy-in.”
• Demonstrates strong ethical practices.

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ABOUT US:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

EXPERIENCE EXCEPTIONAL SERVICE WITH A FULFILLING CAREER IN PROPERTY MANAGEMENT WITH FIRSTSERVICE RESIDENTIAL.

To learn more about our company and culture, please visit www.fsresidential.com/california

DISCLAIMER

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances. All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

YOUR RESPONSIBILITIES:

• Coordinate and implement customized large-scale events and smaller neighborhood activities to create an on-going social activity calendar customized for Heritage Solaire.
• Create and maintain accurate documentation for all community program plans, to include events scheduling; vendor contracts; budget management detail; event summary reports; all to be updated and summarized monthly, reported to the General Manager and the Board of Directors of the HOA.
• Budget management detail to include performing monthly reconciliation of association spending using debit cards (p cards) and reported to General Manager.
• Prepare and maintain an accurate the master community event calendar, update at least monthly, consistently, and effectively distribute the calendar to all staff members, the HOA Board, and post throughout the community. Use community communication tools to circulate up-to-date community planning calendars.
• Design, create and maintain timely updated content for the monthly newsletter; “television roll;” and resident portal. Once community website active, this position will support the updating of time sensitive content and community news.
• Create regularly scheduled community communications (e-mail blasts), to include weekly activity updates; event planning updates for residents; important community news; Board and Committee updates; and any necessary resident communications. Ensure these communications are accurate and timely.
• Once the Heritage Solaire website is live, lead the promotion of community website usage for timely and accurate community news. Remind residents that the website is the best place to find the most up-to-date information on community events, i.e., calendars; reservations; attendance fee payments; Board and Committee activities and updates; and all-important resident information.
• Embrace and maximize the “committee” environment under which this position must operate under by motivating and utilizing volunteer resources available to plan and execute Lifestyle events and activities; collaborating with staff and HOA management on deliverables and expected results.
• Identify, ensure approval, hire, and oversee performance of all vendors for events and programs in accordance with the documented Community Programs strategic plan, including review of all vendor invoices prior to payment.
• Develop and cultivate positive relationships with cities, school districts and local businesses as well as other recreational program service providers in assigned communities to ensure maximum programming opportunities for minimal expense.
• Create event database that reviews attendance; cost per person; which events were the most popular; what times and dates work the best; and continued level of interest. Ensure that this information is utilized when planning future events.
• Attend all company mandatory functions.
• Comply with company policies and procedures.
• Other projects and opportunities as assigned.