Lifestyle Director

at  FirstService Residential

JOB OVERVIEW:

As a Lifestyle Director, you’ll be responsible for providing direction and focus to all lifestyle components of the community designed to enrich the quality of life and enhance the vibrancy of the community for residents. These lifestyle amenities include, but are not limited to all fitness, aquatics, one day & extended travel, special events, classes, workshops, and charter club operations.

SKILLS & QUALIFICATIONS:

• An undergraduate degree in one or a combination of the following fields: business, hospitality, parks and recreation, real estate/service operations
• A minimum of 10 years’ experience in a combination of consulting and/or industry experience which may include service businesses or real-estate management.
• Proficient level of computer skills including Microsoft Office Word, Excel, PowerPoint, and use of graphics.
• Experience in undertaking market and competitive research
• A strong desire to work in self-motivating, passionately driven customer service organization
• Experience delivering effective presentations and educational material to a variety of audiences
• Ability to travel approximately up to 25%
• Excellent written and verbal communication skills.
• Broad-based leadership/management experience
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Ability to work with sensitive and/or confidential information.
  Compensation:
  $25-$29 per hour
  Disclaimer Statement:
  The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time

• Provides staff support and guidance to the Community Manager, to the Association Board of Directors and other team departments as necessary.
• Plan, coordinate and implement programs, classes and special community-wide events.
• Hire, supervise, educate, motivate, schedule and evaluate other lifestyle staff
• Provide staff direction on mission development and its relation to program development, delivery, and Board directed budget goals.
• Develop and manage Lifestyle budget providing recommendations to the Association Finance Committee.
• Acts as liaison to related committees as needed
• Working with lifestyle team coordinators to develop processes to ensure the consistent delivery of high quality programs.
• Monitor trends in lifestyle programming to help motivate team coordinators to create diversity in program offerings
• Working with the Resident committees to review room usage to mainstream and maximize program space availability