Liquor Store Clerk 2 (Sales Team Lead) Cape Horn Road, Red Lion

at  Commonwealth of PA

THE POSITION

The Pennsylvania Liquor Control Board (PLCB) is looking for a friendly, motivated individual to help deliver outstanding customer care in the fast-paced environment of our Fine Wine & Good Spirits stores. Our mission is to responsibly sell wine and spirits as a retailer and wholesaler, regulate Pennsylvania’s alcohol industry, promote alcohol education and social responsibility, and maximize financial returns for all Pennsylvanians. If you are interested in food and wine pairing and assisting customers, this would be an opportunity to share and expand your knowledge!

DESCRIPTION OF WORK

This is shift lead work in a PLCB liquor store. An employee in this job is responsible for leading a shift in a liquor store or overseeing the work of lower-level clerks focusing on one particular aspect of a shift, such as ringing sales or unloading a shipment. While work includes the oversight of other clerks, the performance of routine duties is required. Work includes overseeing and engaging in customer service, ringing sales on a cash register, unloading shipments, stocking shelves, building displays, and cleaning the store. Work also includes providing on-the-job training to lower-level store employees regarding store procedures and policies; assigning and reviewing the work of lower-level store clerks; completing accounting and inventory reports for the shift; overseeing cash management issues on the shift; and resolving customer service and product-related issues. Routine store duties are performed and directed independently, while guidance is sought from a manager or an assistant manager for new or unusual circumstances. Work is reviewed by a manager through conferences and reports for adherence to policy and procedures for the overall performance.

MINIMUM EXPERIENCE AND TRAINING REQUIREMENTS:

• Six months as a Liquor Store Clerk 1 or Intermittent Liquor Store Clerk (commonwealth titles); or
• Six months of retail sales work.

OTHER REQUIREMENTS:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

LEGAL REQUIREMENTS:

• You must pass a background investigation. An applicant with a felony conviction within the last ten years of their prospective date of employment is not permitted to work for the PLCB, per section 210(c) of the Pennsylvania Liquor Code. Other criminal convictions will be reviewed on a case-by-case basis.

Please refer the Job description for details