Live Casino Commercial Manager

at  William Hill

INTRODUCTION

Evoke have an exciting new opportunity for a Live Casino Commercial Manager to join their team.
If you are passionate about driving engagement and improvement and have gaming experience then this role may be for you.
Lining into the Head of Gaming Commercial you’ll work closely with other areas of the business to drive growth and implement commercial strategy. You’ll take charge of the Mystery Wheel, our Tier 1 proposition, as well as understanding player behaviours in order to optimise their experience.

WHO WE ARE LOOKING FOR

We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will

• Deep understanding of online Live Casino products and the existing marketplace
• Understanding of the Live Casino ecosystem and the needs of online customers
• Superb communication, organisational, teamwork and people skills
• Highly numerical and analytical, with the ability to take a data focused approach to key business strategies

WHAT YOU WILL BE DOING

• Maintaining the strategic plan and direction for UK and Ireland Live casino
• You’ll build relationships with stakeholders as well as suppliers, negotiating market contributions
• Setting all retained players commercial strategies and tactical propositions to drive growth whilst working closely with key stakeholders which include the acquisition, CRM and personalisation, product, operations, and marketing teams
• Responsible for the financial performance of Live Casino with responsibility for revenue NGR, FVA and acquisition/retention budgets across the product value tiers
• Defining and owning the Live Casino product development roadmap with a view to improving the customer experience within mobile apps roadmaps, improving UX/UI and focusing on building MVP features and functionality to improve return on investment
• Reporting to the Head of Gaming Commercial on overriding performance and drivers of under and overperformance vs forecast
• Planning, execution, and constant tracking of commercial activities for Live Casino and promotions ensuring performance reporting, trading meetings and period reviews are completed

Our roles offer more than just a job, you’ll become part of the William Hill family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer –

• Financial Rewarding salary, pension, and bonus schemes
• Hybrid working Our Gibraltar-based employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up! Employees living in Spain and working in Gibraltar are required to work from the office 80% of the time
• Holiday entitlement Your 25 days holiday is topped up by 12 bank holidays.
• Family Support Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities
• Life assurance Safeguarding your financial future and offering peace of mind
• Perks and discounts Discounts at a range of high-street retailers
• Healthcare We prioritise your health and well-being, offering comprehensive healthcare benefits
• Health & wellbeing Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work schem