Living Standards Coordinator (2024-269-CC)

at  WoodGreen Community Services

What You Will Do

• Develop strategies to assist residents in maintaining healthy and safe living space; as well as train others and execute these strategies
• Conduct tenant needs assessments and create care plans for individuals who have current or past hoarding tendencies and /or limitations for unit maintenance. Engage tenant in identifying any issues/problem areas inside the unit for creating a healthy living environment.
• Coach and educate tenants on their responsibilities as per the signed tenancy agreement with WoodGreen. Work with tenants to ensure a clear understanding of housing concerns related to fire safety with hoarding and participation in pest control treatments.
• Help tenants to set and achieve realistic goals with respect to bringing their units to an acceptable safety standard. Help tenants to achieve set goals through supportive means such as encouragement, coaching, psycho-socio education, and de-escalation.
• Collaborate with support teams, Supervisor/Manager, and housing staff to plan and facilitate appropriate pest control treatments.
• Attend Hoarding Network and other community-related meetings to network and keep up to date on best practices for hoarding supports and follow up for behavioral issues that impede progress.
• Provide crisis intervention and conflict resolution with residents when required.
• Monitor and review tenant needs and community issues and communicate the information to the Supervisor of Housing Supports and/or Manager

General Responsibilities

• Carry out administrative procedures and maintain appropriate records with respect to pest-control treatments and interventions.
• Uphold confidentiality policies regarding tenant information.
• Responsible for upgrading training and education as directed.
• Ensure the anti-racism objectives and principles of the organization are achieved within the program.
• Represent the unit on internal staff committees as directed.
• Participate in regular supervisory sessions with the Supervisor and regular staff/unit meetings.
• Provide input to the development of the program and participate in program evaluations.
• Might be exposed to second-hand, behavioral & cognitive outbursts, death, dying, drug use, pest-related concerns etc.
• Able to lift 40 lbs
• Keep track of statistics, document interventions and outcomes
• Carry out relevant tasks as directed by Supervisor, Manager, and Directo