Lloyd's Europe Network Manager

at  Lloyds

Lloyd’s Europe Network Manager
Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world.
Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.
Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s - build a braver future with us.
Role Purpose
A key role supporting Lloyd’s Insurance Company’s Europe and UK regional network working alongside the Chief Market Development Officer and Chief of Staff. The scope of the role is wide and is vital in oversight of the Lloyd’s Europe network and delivering the strategic priorities of Lloyd’s Europe and its UK branch, and to help make our market thrive in Europe.

Principal Accountabilities

• Work with senior colleagues across the Europe region to lead on oversight of regional offices, building and embedding reporting frameworks for the Europe region, including presenting regularly to Lloyd’s Europe ExCo and owning & assigning actions where required.
• Contribute and take a proactive approach in the delivery of Lloyd’s Europe’s strategic objectives, and Lloyd’s Commercial Strategy, including leading on specific projects as required.
• Create presentations and other material as required for internal and external meetings and events - liaising with Regional and Country Managers as appropriate as well as the Head of Market & Strategic Intelligence.
• Develop a thorough understanding of the responsibilities of Chief Market Development Officer to support planning and preparation for Europe regional activities such as external Townhalls, and internal Executive committee meetings.
• Lead production of regular reporting of succinct and insightful management information from Europe regional offices.
• Build and maintain deep trusting relationships with colleagues across the Europe region including Regional Managers, Country Managers and respective local offices.
• Support implementation of Lloyd’s commercial strategy for the region, including work streams on multinational, new entrants, broker strategy, education and delegated authority.
• Contribute to an inclusive, high performance culture across the region
• Facilitate collaboration between regional offices on key strategic objectives.
• Contribute to the design and communication of strategy for the Europe regional offices.

Leadership expectations

The role holder is expected to:

• Contribute to an open and transparent culture of risk management and demonstrate a strong awareness of the risks that should be managed within the responsibilities of the role; and
• Deliver responsibilities in line with all relevant risk appetites, policies, reporting and when applicable, membership on or input to Lloyd’s risk committees.
• Lead specific projects as requested
• Manage stakeholders from across the Europe region
• Demonstrating leadership by working proactively across the network and taking the initiative where appropriate
• Continually maintain and demonstrate high standards of integrity, dependability, problem-solving, relationship management and team building.
• Uphold Lloyd’s values of being brave, working together and doing the right thing in all dealings with internal or external stakeholders

Management of risks

• Support effective risk management and oversight of the offices and teams in the region, including adherence to Lloyd’s Delegated Authority Framework and NetSphere.
• Contribute to an open and transparent culture of risk management across the Network.

Role dimensions

• The role has matrix reporting, primarily to the Lloyd’s Europe Chief Market Development Officer, and secondly to Lloyd’s Europe Chief of Staff.
• The role supports Lloyd’s market access for both reinsurance and insurance in Europe.

Skills

• Ability to influence senior internal stakeholders
• Clear articulate communicator with ability to present to senior stakeholders exhibiting diplomacy, sound judgement and discretion at all times
• Excellent organisational skills and attention to detail
• Confidence and experience of making informed decisions
• Self-motivated, resourceful, and highly proactive
• Ability to solve complex problems
• Ability to adapt to different cultural working environments
• High level of IT literacy including Microsoft Office (Outlook, Word, PowerPoint & Excel) and experience using Qlik.
• Evidence of creating impactful PowerPoint presentations with a clear story
• An ability to facilitate and lead by example
• Evidence of operating in a complex and regulated market environment with multiple stakeholders
• Proven planning skills combined with an ability to balance the interests of multiple stakeholders
• Ability to challenge the status quo and manage constructive conflict
• Performance driven and ambitious

Knowledge

• Insurance market knowledge including Lloyd’s, London Market & International Markets
• An understanding at high level of Lloyd’s Europe operating model is desirable but not essential
• Knowledge of regulatory practice expectations of good governance and controls practices within the insurance market is desirable but not essential

Experience

• Working collaboratively within a team and stakeholders to deliver high quality outputs
• Adherence to agreed governance processes, procedures and timelines.
• Experience of leading planning and delivery of projects
• Experience of managing and influencing senior stakeholders
• Track record of achieving high professional standards
• Experience of contributing to change within a fast-paced, complex environment
• An ability to build relationships and work at team and operational levels to deliver change
• Proven communication skills
• Ability to enable and deliver through others
• Demonstrable contribution to high performance, inclusive cultures in a business environment

Academic Qualifications

• Degree or equivalent learning desirable

Professional Qualification

• CII or progressing towards desirable

Principal Accountabilities

• Work with senior colleagues across the Europe region to lead on oversight of regional offices, building and embedding reporting frameworks for the Europe region, including presenting regularly to Lloyd’s Europe ExCo and owning & assigning actions where required.
• Contribute and take a proactive approach in the delivery of Lloyd’s Europe’s strategic objectives, and Lloyd’s Commercial Strategy, including leading on specific projects as required.
• Create presentations and other material as required for internal and external meetings and events - liaising with Regional and Country Managers as appropriate as well as the Head of Market & Strategic Intelligence.
• Develop a thorough understanding of the responsibilities of Chief Market Development Officer to support planning and preparation for Europe regional activities such as external Townhalls, and internal Executive committee meetings.
• Lead production of regular reporting of succinct and insightful management information from Europe regional offices.
• Build and maintain deep trusting relationships with colleagues across the Europe region including Regional Managers, Country Managers and respective local offices.
• Support implementation of Lloyd’s commercial strategy for the region, including work streams on multinational, new entrants, broker strategy, education and delegated authority.
• Contribute to an inclusive, high performance culture across the region
• Facilitate collaboration between regional offices on key strategic objectives.
• Contribute to the design and communication of strategy for the Europe regional offices

The role holder is expected to:

• Contribute to an open and transparent culture of risk management and demonstrate a strong awareness of the risks that should be managed within the responsibilities of the role; and
• Deliver responsibilities in line with all relevant risk appetites, policies, reporting and when applicable, membership on or input to Lloyd’s risk committees.
• Lead specific projects as requested
• Manage stakeholders from across the Europe region
• Demonstrating leadership by working proactively across the network and taking the initiative where appropriate
• Continually maintain and demonstrate high standards of integrity, dependability, problem-solving, relationship management and team building.
• Uphold Lloyd’s values of being brave, working together and doing the right thing in all dealings with internal or external stakeholder

Role dimensions

• The role has matrix reporting, primarily to the Lloyd’s Europe Chief Market Development Officer, and secondly to Lloyd’s Europe Chief of Staff.
• The role supports Lloyd’s market access for both reinsurance and insurance in Europe