Local Government AI Solutions Sales Specialist

at  ICSAI Limited

Job Title: Local Government AI Solutions Sales Specialist
Location: Remote/UK-based with travel to client sites as required
Contract Type: Full-time, Permanent

ABOUT US

ICS.AI is the fastest growing private Artificial Intelligence (AI) company in the UK, and market leader in AI solutions for local government, partnering with over 20 councils to revolutionise public service delivery. As a Microsoft co-sell partner, we combine cutting-edge AI technology with deep sector expertise to deliver exceptional value through our core solutions:

• AI Contact Centres: Deflecting up to 50% of calls, reducing costs and improving resident experiences
• AI Staff Copilots: Enhancing employee productivity through advanced AI tools
• Social Care AI Copilots: Transforming social case service delivery through process automation and intelligent insights

REQUIRED SKILLS / EXPERIENCE

• Proven track record of exceeding sales targets in Contact Centre software sales, AI, advanced technology solution or SaaS sales, preferably in public sector / Proven track record of converting trials or POCs into enterprise sale
• Ability to listen to client needs, craft tailored solutions, and articulate ROI and business value
• Track record of working with technology partners like Microsoft
• Proven track record of hitting targets for contact centre solutions
• Ability to grasp and communicate complex technical solutions
• Skills to influence stakeholders and key decision makers to achieve monthly and quarterly targets
• Deep understanding of local government needs and their decision-making process

ELIGIBILITY REQUIREMENTS

Applicants must have the legal right to work in the UK. Unfortunately, we cannot offer visa sponsorship for this role

ABOUT THE ROLE

We’re seeking an exceptional sales professional to convert marketing-qualified leads through our contact centre trial-based sales process and into long-term customer relationships. Whether you’ve sold high-tech solutions, SaaS, or other innovative products, this role offers the unique opportunity to be at the forefront of AI innovation in the public sector while building a rewarding career in technology sales.

KEY RESPONSIBILITIES

• Convert marketing-qualified leads and trials into long-term customer relationships
• Build and manage a robust sales pipeline to close high-value deals and exceed revenue targets
• Identify, qualify and convert new opportunities within the local government sector
• Develop strong relationships with council decision-makers, including CIO’s, Heads of Customer Services, and Directors of Social Care
• Guide prospects from trial phase through to full solution adoption
• Lead compelling product demonstrations and presentations to showcase trial success stories and the value of our solutions
• Articulate clear ROI and business value propositions