Local IT Officer

at  AkzoNobel

EXPERIENCE / EDUCATION

• Bachelor degree level education.
• Professional with minimum of 3 years of experience in the IT sector including 3 to 5 years managing IT services in a local country organization in a Global IM department.
• Basic IT infrastructure knowledge on: networking, firewalls, servers, workplace services
• Strong Service management mindset.
• Knowledge of best practice solutions in the shared solutions space.
• Strong knowledge and experience in the assigned service domain.
• Individual must demonstrate ability to act autonomously.
• Know the structure and setup of IM Services (End-to-End services), procedures and people in the Information Management departments and the GBS-IM departments.
• Needs to have a process mindset, while being customer facing.
• The work place is in Como - Italy.
• In our company, we offer the use of hybrid working for a maximum of two days per week.
  At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
  Requisition ID: 42724

The purpose of the Local IT Officer (LITO) is to be the “local owner” of IT services and issues in his/her geographical area. This encompasses active IT support to local or regional questions and issues, incidents, and escalations. Active engagement to ensure local users are trained in IT solutions and aware of relevant IT updates. Active involvement in local security, financial management and asset management.