Lodge Manager

at  ABC

We are a prestigious 5-star lodge nestled in the heart of the Eastern Cape, renowned for delivering
exceptional guest experiences. Our lodge is a sanctuary of luxury and tranquillity, offering our guests
a memorable stay amidst breathtaking natural beauty and unique experiences such as guided
safaris, gourmet dining, and exceptional service. We are now seeking a dedicated and dynamic
Lodge Manager to join our team and uphold our high standards of service and excellence.

Key Responsibilities:

• Guest Experience: Ensure that each guest receives personalised service, enhancing their

experience through attention to detail, exceptional hospitality, and swift resolution of any issues

or special requests.

• Staff Training: Lead and develop a motivated team, providing comprehensive training and

fostering a culture of excellence.

• Stock Controls: Manage and oversee all stock levels, including food, beverages and

housekeeping supplies, ensuring optimal inventory management.

• Reporting: Prepare and present detailed daily, weekly and monthly reports on lodge operations

and stock movements, ensuring transparency and accountability.

• Financial Acumen: Demonstrate basic understanding of financial management, assisting in

budget preparation and cost control.

Qualifications and Experience:

• Degree/Diploma in Hospitality Management, Business Management, Tourism or a related field.
• Minimum of 3 years’ experience in a similar role, preferably within a 5-star establishment or

luxury lodge environment.

• Strong organizational skills and a proactive approach to managing lodge operations.
• Exceptional leadership and communication abilities, with a passion for guest satisfaction and

staff development.

• Keen attention to detail and the ability to multitask in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package
• On-site accommodation
• The opportunity to work in a stunning location and be part of a prestigious 5-star lodge.
• A supportive and professional working environment focused on growth and excellence.

Key Responsibilities:

• Guest Experience: Ensure that each guest receives personalised service, enhancing thei

and stock movements, ensuring transparency and accountability.

• Financial Acumen: Demonstrate basic understanding of financial management, assisting i