Logistic Operations Manager

at  Whiteaway

HELP US DRIVE LOGISTICS EXCELLENCE BY LEADING PASSIONATE TEAMS AND STREAMLINING OPERATIONS FOR WORLD CLASS CUSTOMER EXPERIENCES.

Whiteaway Group started with a simple idea, a commitment to our customers, and with a passion for digital innovation. Today, we’re a successful retailer, selling and delivering household appliances across Scandinavia. We’re change-makers at heart – it’s the very core of everything we do.
We are looking for a hands-on Logistic Operations Manager to lead our logistics team, drive efficiency, and foster partnerships. You’ll join the Logistics & Customer Care department with the responsibility for our Logistic Operations team and Returns & Claims team.
Essentially, you’ll play a key role in ensuring smooth operations, optimising processes, and delivering outstanding service to our stakeholders.

• Lead and manage the Logistic Operations team, including 1 teamlead and 8 Logistic specialists as direct reports, and additional 3 team members in Returns & Claims.
• Set strategic direction and motivate the team to achieve quarterly performance goals.
• Collaborate closely with key stakeholders in Tech, Customer Care, Finance, and Purchasing to streamline operations and enhance communication.
• Build and maintain strong partnerships with external warehouse and delivery providers.
• Identify and implement improvements to key logistics processes for greater efficiency and performance.