Logistics Coordinator

at  Joseph Joseph

At Joseph Joseph we love solving everyday problems through intelligent design to create distinctive, functional products that are a pleasure to own and use. We are one of the world’s leading houseware brands with a global presence spanning over 100 countries, available in most major department stores and independent houseware stores worldwide as well as our rapidly growing ecommerce channel.
We are looking for a Logistics Coordinator reporting to the Global Head of Transport & Logistics. The successful candidate will be responsible for inbound and outbound operations across our distribution centres in UK, Netherlands, USA, Australia, and China.

WHAT WE NEED FROM YOU:

• Proven experience in similar role dealing with international freight
• Good understanding of customs requirements, Sea freight and transport terminologies
• Proven experience in logistics, especially with import processes and international shipping
• Experience working on SAP S4 Hanna preferred but not essential
• Proficient skills with Microsoft Office, Excel, Outlook, and experience using ERP systems
• Positive work ethic, capable of working unsupervised
• Ability to manage multiple tasks and meet deadlines

• Be the primary point of contact for our UK and EU outbound activities; monitoring the status of outbound shipments in transit, providing updates to internal and external stakeholders, and addressing any delivery issues or delays.
• Support inbound operations ensuring all products are received and processed on time. Address and resolve any issues or discrepancies.
• Liaise with ocean carriers, freight forwarders, and other transportation providers to track shipments and resolve any transportation-related issues
• Prepare accurate inbound and outbound KPI reporting
• Develop and maintain strong relationships with key suppliers, logistics partners, factories, and internal teams
• Identify opportunities for process improvements, efficiency gains, and cost savings within the airfreight import/export operations, and implement best practices accordingly.