Logistics Manager - Commercial Waste Collections

at  Smiths Gloucester Limited

WHO ARE WE?

Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.

RESPONSIBILITIES FOR THE JOB ROLE:

• Leadership and Team Management: Supervise, support, and develop a team of coordinators, ensuring a collaborative and productive work environment.
• Operational Oversight: Oversee daily waste collection operations, ensuring timely and efficient services across all designated areas.
• Logistics Planning: Develop and implement logistics strategies to optimise routes, reduce costs, and improve service delivery.
• Regulatory Compliance: Ensure all waste collection activities comply with local, regional, and national regulations and environmental standards.
• Customer Service: Maintain high levels of customer satisfaction by addressing client inquiries and resolving service issues promptly.
• Performance Monitoring: Track and analyse operational performance KPI metrics, implementing improvements where necessary.
• Resource Management: Manage resources, including vehicles and equipment, to ensure they are utilised effectively and maintained properly.
• Health and Safety: Promote and enforce health and safety standards within the team and throughout operations.
• Budget Management: Assist in budgeting and financial planning to ensure cost-effective operations.
• To develop and maintain excellent open lines of effective communication both internally and externally. Whilst maintaining a positive “can do” approach to all tasks, whilst being approachable at all times.