Logistics Team Leader

at  Allyn International Services Inc

Allyn International is currently looking for a full-time Logistics Team Leader in Porto to join our organization!
Allyn International is a privately held professional services firm established in 1992. We are dedicated to providing high-quality, customer-centric services and solutions for the global marketplace. Our core products include transportation management, logistics sourcing, freight forwarding, supply chain consulting, tax management, and customs compliance.
The Logistics Team Leader is responsible for managing the department’s day to day operations, having an immediate impact on business fulfillment, client relations, and the achievement of long-term departmental goals and objectives. This position works with the Logistics Manager to ensure that standard processes and relevant metrics are in place, and are used to improve customer service, reduce or contain transport costs, and increase the productivity of the department. The Logistics Leader has primary responsibility for prompt issue resolution and acts as back up to the Logistics Manager.

• Oversee day-to-day operations and coordinate the routing process if needed
• Manage escalations
• Oversee day-to-day operations
• Training for newcomers, internal team members or external customers / suppliers if needed
• Manage staffing - provide support to HR in the recruitment (face-to-face interviews); on-boarding of new employees; team building and well-being of the employees.
• Distribute workload efficiently among department team members.
• Manage on-call shift for department team members
• Act as back up to the Logistics Manager if needed
• Facilitate prompt issue resolution and oversee issue resolution within department. Timely forward suggested corrective actions or issues needing additional attention to the Logistics Manager.
• Suggest process improvements
• Run standard reports and metrics on a regular basis. Analyze and review findings with Logistics Manager
• Ensure client satisfaction
• Manage special projects
• Travel to client locations as needed
• Actively support sales, marketing and business development
• Support marketing efforts such as article publications, launching campaigns
• Supervise and manage employees regarding:
  a. Time sheets and time off
  b. Performance reviews and Personal Development Plans (PDP’s)
  c. Disciplinary action and write ups
  d. Policy compliance
  e. Coaching
  f. Employee growth

g. Employee engagement

• Any additional tasks related to Scope of Work agreed with the client
• Perform Allyn core values, actively promote teamwork and represent Allyn according to company culture

Our clients range from small local businesses to Fortune 500 firms in industry sectors such as power generation and renewable energy, road construction equipment, electronics, industrial materials, heavy duty trucks, mining and drilling equipment, oil and gas, modular building, medical equipment, not for profit, and US government. Allyn conducts business in over twenty different languages and has extensive experience in both developed and emerging markets. Our highly trained experts are located throughout North America, South America, Europe and Asia. Allyn has regional headquarters in Fort Myers, FL USA, Shanghai P.R. China and Prague, Czech Republic.
Allyn offers a team environment, competitive benefits and ongoing training, and support for our team members. If you are in alignment with our corporate values of focused growth, well-being, enjoyment, contribution, excellence, creativity, prosperity, and integrity, and while valuing professionalism and teamwork - now is the time for you to accelerate your career and join the Allyn team. Apply today or refer a qualified friend