Loss Prevention Officer

at  Ocean Reef Resort

Overview:
As a Loss Prevention Officer, you will patrol the property, respond promptly to alarms and emergencies, deliver excellent customer service, monitor cameras, create incident reports, and perform other duties to contribute to safety and guest satisfaction. This is a full time, evening shift position with 3pm - 11pm shifts.
‎Responsibilities:

• Patrol assigned areas of the resort premises on foot, monitoring activity related to the safety and security of people and property.
• Respond to alarm and emergency calls; investigate disturbances. Decides what actions to take based on the situation, facts known and position limitations.
• Report safety and/or security issues to management and/or the authorities, based on severity.
• Monitor entrance and departure of employees, guests, or other visitors on property to guard against theft and maintain security of the property.
• Checks doors and windows of buildings to ensure they are tightly closed and locked; notes in written log any unlocked doors/windows; submits information to supervisor.
• Enforce resort policies that relate to safety & security in a guest friendly manner.
• Assist guests needing directions or property information.
• Provide excellent customer service to guests and team members.
• Complete incident/accident reports according to policy and submit them to their supervisor.
• Other duties as assigned.
  Qualifications: