Loss Prevention Store Security Agent

at  TJX Canada

JACQUELINE DISCOVERED FAMILY WORKING AT TJX

The outpouring of care and support makes TJX different than anywhere Jacqueline has worked before. We think you’ll find an environment that embraces you, too.

It’s safe to say, there’s no shortage of variety in what we do. Here are some key accountabilities of the role:

• Actively support the store in TJX provided uniform.
• Detect and prevent people to commit theft and fraud against TJX stores and facilitate their civil and criminal prosecution, if needed (Incident reports, report to police, attend court and testify, as required)
• Respond to pedestal alarms and provide customer service.
• Acknowledge and greet customers.
• Access to CCTV equipment to view store activity.
• Assist and support Store Investigators during suspect apprehensions.
• Utilize CCTV equipment and/or floor walking to surveille store activity.
• Work along with our Organized Retail Crime (ORC) Investigators to investigate, identify, and report on external loss from repeat offenders and/or organized groups.
• Report alert signals and support our Regional Internal Investigators on internal dishonesty investigations.
• Report issues and support our Supply-chain Investigators regarding possible losses related to the supply chain.
• Work alongside our Loss Prevention Remote Investigators to identify, report and file external incidents with law enforcement.
• Support District Loss Prevention Managers by reporting possible shrink opportunities within their stores.
• Work with and report directly to a Store Investigation’s Supervisor, from within the Loss Prevention department.
• Possibility to support multiple stores and/or markets.