Loss Prevention Supervisor

at  The Home Depot Canada

The Asset Protection Specialist Supervisor (APSS) is responsible for preventing financial loss caused by property vandalism, traditional theft and fraud, organized retail crime, and connected retail fraud within their assigned District. They will assist the District Asset Protection Manager (DAPM) with internal investigations, AP walks, assist CIT (Central Investigations) with high level organized crime and maintain their own external productivity.

QUALIFICATIONS:

• Ideal candidate will have 3 years of Loss Prevention or Asset Protection experience
• 1 year of supervisory or team-lead experience
• Ability to travel (including occasional overnights) 10 – 20% of the time, access to a vehicle is required as this position has multi-store responsibility
• Must be at or above district apprehension productivity
• Must possess a valid security license for province of employment
• Must be proficient with CCTV system and exception based reporting
• Highly developed interpersonal skills for dealing with sensitive and controversial issues
• Strong analytical and financial analysis skills is an asset
• Ability to teach, and train associates to drive change and execute process improvements

• Supervise, lead, develop and coach Asset Protection Specialist(s)
• Maintain physical security requirements of stores
• Analyze shrink performance to identify trends in theft and fraud, organized retail crime, and connected fraud
• Monitor associate behaviours and operational issues through exception based reporting and CCTV
• Identify shrink or other profit erosion opportunities and immediately inform MAPM
• Support with identifying and investigating matters of internal dishonest activity
• Keep the store leadership and district team informed of criminal activity
• Execute AP rollouts (ie. Camera Installs, Merchandise protection updates etc.)
• Assist Central Investigator to coordinate investigations identified as Organized Retail Crime
• Prepare detailed and accurate reports in a timely manner for police, HR, and others upon request
• Monitor criminal cases, appear in court and testify as warranted
• Perform quarterly store walks
• Support stores and recommend solutions to improve associate engagement as related to LP