Lot Associate: Part Time - NANAIMO

at  The Home Depot Canada

Nanaimo, BC, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Jan, 2025USD 18 Hourly23 Oct, 20241 year(s) or aboveInterpersonal SkillsNoNo
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Description:

POSITION OVERVIEW:

The Lot Associate’s primary responsibility is to load orders into customer vehicles and ensuring the parking lot is safe and welcoming for the customer. Customer service and GET behaviours play a vital role in this position, as the Lot Associate is often the first and last Associate to interact with a customer.

SKILLS:

  • Interpersonal skills
  • Organizational skills
  • Attention to detail

TRAVEL REQUIREMENTS:

  • None

PHYSICAL REQUIREMENTS:

  • Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items

MINIMUM EDUCATION:

  • Highschool Diploma or Equivalent

MINIMUM YEARS OF WORK EXPERIENCE:

  • 1 to 2 years Retail experience

MINIMUM LEADERSHIP EXPERIENCE:

  • NA

OTHER REQUIREMENTS/ASSETS:

  • NA

Responsibilities:

Ensures Customer Satisfaction

  • Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer.
  • Maintain a sufficient quantity of carts near the entrance of the store.
  • When required, ask open ended questions about the customer’s projects in order to determine their needs and level of expertise.
  • Approach customers to determine if they need help loading product into vehicles and/or shopping carts.
  • Plan the best method of loading and securing merchandise in customer’s vehicle as per Safe Loading Training.

Maintains Safety and Security

  • Ensure that all exits/loading areas are not blocked or cluttered; sweep and clean debris off front apron and lumber loading pad.
  • Follows all Safety and Loss Prevention policies and procedures.
  • Using appropriate safety procedures with all equipment.


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Diploma

Proficient

1

Nanaimo, BC, Canada