Lower School Receptionist

at  ACS International Schools

ACS International School is seeking a Receptionist to work in our Lower School. The role is to support the academic staff in the smooth running of the school day and to support students and parents.

KNOWLEDGE AND EXPERIENCE :

• Prior secretarial or administrative experience.
• Enjoy working with children.
• Competent in the use of Microsoft Office packages and Google drive.

Skills and Aptitudes:

• Able to work autonomously at times on repetitive tasks but also as part of a team.
• Good level of interpersonal and communication skills, with a good standard of written and spoken English.
• A tolerant, flexible approach, smart appearance with an excellent telephone manner.
• Positive, organised, and capable of managing pressure effectively
• Compassionate, flexible, and approachable with a strong work ethic.
• Maintains confidentiality, integrity, and a sense of humour.

Start date: 17th March 2025
Closing date: 7th February 2025

Experience:

• Administrative experience: 1 year (required

MAIN RESPONSIBILITIES:

• Manage in-person, telephone, and email queries from students, parents, external contacts, teachers, administrative staff, and school support staff.
• Provide a friendly, welcoming, helpful and efficient manner on the telephone, answering all calls promptly.
• Act as an ambassador to the ACS Cobham community.
• Monitor all Lower School email boxes and respond/share as required.
• Prepare end of day pick up change emails and send them to teachers.
• Report and follow up on requests for the Facilities Department, IT Department, porters etc.
• Ensure the reception area is organised, safe and tidy.
• Maintain and update the Principal/Assistant Principal calendars and the Lower School calendar; schedule parent appointments as needed.
• Prepare and post notices to Lower School families on Schoology as required.
• Work closely with the Divisional Secretary / PA to Head of School in preparing whole school documents.
• Oversee and maintain photocopiers.
• Assist with ad hoc duties as required.
• Provide basic first aid and escort students to the nurse as needed.

ADDITIONAL RESPONSIBILITIES INCLUDE:

• Student attendance.
• Supporting the Transport Manager and be on call for drop off and pick up.
• Ensure checks for visitors and volunteers are completed with HR and the Assistant Principal and liaise with Security.
• Responsible for organising lost property.
• Assist with other duties as assigned by the Principal or Assistant Principal.

APPLICANTS MUST BE IN THE UK AS VISA SPONSORSHIP IS NOT POSSIBLE FOR THIS ROLE

ACS is committed to inclusion across race, gender, faith, identity and abilities. We believe that diversity helps us to fulfil our purpose, realise our vision and exemplify our values.
ACS is committed to safeguarding and promoting the welfare of children and young people and, as an employee of ACS, you are expected to share this commitment. This position is therefore subject to an enhanced Disclosure and Barring Service Check.
Job Type: Full-time

Benefits:

• Canteen
• Company pension
• Cycle to work scheme
• Discounted or free food
• Free flu jabs
• Free parking
• Life insurance
• Private medical insurance

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Cobham KT11 1BL: reliably commute or plan to relocate before starting work (required)

Experience:

• Administrative experience: 1 year (required)

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person
Application deadline: 07/02/2025
Expected start date: 17/03/202