LTA Program Assistant

at  Western University

ABOUT WESTERN

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the “Western Experience” - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

ABOUT US

Ivey Business School acknowledges and respects the traditional lands of the Anishinaabek, Haudenosaunee, Lunaapéewak, and Attawandaron peoples, where Western University and Ivey Business School are located. This land continues to be home to diverse Indigenous peoples, whom we recognize as contemporary stewards of the land and vital contributors of the community.
Ivey Business School (www.ivey.ca) at Western University (www.uwo.ca) is Canada’s leading provider of real-world, case-based business education. Drawing on extensive research and business experience, Ivey’s faculty provides the best classroom experience, equipping students with the knowledge, skills, and capabilities they need to confidently take on today’s leadership challenges and opportunities through Case-Method Learning. Ivey offers undergraduate and graduate degree programs, as well as Executive Education at campuses in London, Toronto, and Hong Kong.

Education:

• Must have completed 6 undergraduate terms
• Must be a full time student at Western (enrolled in minimum 3.5 courses), and expect to retain full-time student status for the duration of this appointmen

Experience:

• Previous directly related experienc

Skills, Abilities & Expertise:

• Written and verbal communication skills to express ideas clearly, and adapt communication style to suit the situation and audience
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Reliable and dependable with the ability to consistently work assigned schedule
• Ability to apply critical thinking to evaluate information and make appropriate decisions
• Ability to apply creativity, innovation and resourcefulness to daily work
• Ability to follow detailed and/or complex processes and practices with high attention to detail
• Demonstrates integrity and works in accordance with Western¿s policies and procedures
• Ability to multi-task and maintain an organized work environment
• Computer skills with Microsoft Office, with the ability to learn and use new software programs as required
• Personable and courteous in working relationships with colleagues, students and the public
• Ability to prioritize and organize a fluctuating work load
• Ability to work independently and effectively as a member of the team to achieve department goals
• Ability to work in a manner that is compliant with confidentiality requirements as applicabl

• Act as point person for Learning Thru Action LEARN site, including updates, announcements, and course information
• Compile and ensure accuracy of grades data into LEARN grade book
• Perform administrative tasks relating to Learning Thru Action course as directed by Section Head Faculty, Program Director and Program Operations staff
  Qualifications

Education:

• Must have completed 6 undergraduate terms
• Must be a full time student at Western (enrolled in minimum 3.5 courses), and expect to retain full-time student status for the duration of this appointment

Experience:

• Previous directly related experience

Skills, Abilities & Expertise:

• Written and verbal communication skills to express ideas clearly, and adapt communication style to suit the situation and audience
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Reliable and dependable with the ability to consistently work assigned schedule
• Ability to apply critical thinking to evaluate information and make appropriate decisions
• Ability to apply creativity, innovation and resourcefulness to daily work
• Ability to follow detailed and/or complex processes and practices with high attention to detail
• Demonstrates integrity and works in accordance with Western¿s policies and procedures
• Ability to multi-task and maintain an organized work environment
• Computer skills with Microsoft Office, with the ability to learn and use new software programs as required
• Personable and courteous in working relationships with colleagues, students and the public
• Ability to prioritize and organize a fluctuating work load
• Ability to work independently and effectively as a member of the team to achieve department goals
• Ability to work in a manner that is compliant with confidentiality requirements as applicable