Lube Technician

at  Valvoline Express Care

OPEN AVAILABILITY REQUIRED INCLUDING WEEKENDS

Valvoline Express Care at Valet Car Wash is looking for a dynamic, energetic, team-orientated, and friendly person to greet and serve our customers at our Chatham location
This is a great opportunity for someone who enjoys being part of a fun, friendly team that is focused on providing an exceptional customer experience, and takes pride in delivering quality products and services in a fast-paced environment.

AT VALET CAR WASH WE ARE A CORE VALUE AND PURPOSE DRIVEN ORGANIZATION LOOKING FOR INDIVIDUALS WITH THE SAME VALUES AND VISION:

· Continually strive for excellence
· Do the right thing and use good judgment
· Exhibit honesty and integrity
· Service the customer above all else
· Fanatical attention to consistency and detail
· Clean and organized
· Continuous improvement – a base hit every day

WHAT YOU WILL BE DOING:

· Greeting customers with a friendly, caring, and professional greeting
· Communicating effectively with team members, supervisors, and managers to achieve goals and succeed as a team
· Completing and participating in on line and on-site training and mentoring programs. ‘
· Staying current with all on-going product and service training
· Promoting and providing customers information on services, products, and pricing
· Guiding vehicles safely into designated spots in the lube shop bays
· Servicing Customer vehicles for Oil Changes, Undercoating, Preventative Maintenance, Change and Check Fluid Services and Tire Services
· Completing vehicle assessments and making customer recommendations
· Following manufacturers guidelines when recommending services
· Following Valet Car Wash policies, health and safety protocols, procedures, and standards of operation
· Communicating with other team members, supervisors, and quality control specialists to ensure each vehicle meets company standards.
· Ensuring all health, safety, cleaning, equipment, site maintenance, housekeeping, and work area organization standards are met
· Staying productive and checking in with site supervisors/managers and completing secondary site maintenance and seasonal duties to company standards as required
· Anticipating customer needs and going the extra mile to ensure a consistent, quality driven, best-in-class customer experience
· Working closely with the management team