Lubricants Technical Specialist

at  BP

JOB DESCRIPTION:

As part of bp, Castrol Lubricants is widely acknowledged as the world’s leading specialist provider of Lubricant solutions. For more than 120 years as a global brand, Castrol sustained track record of innovation and technology leadership. We develop, manufacture, distribute and market the most advanced lubricating oils, electric vehicle (EV) fluids, greases and provide service and maintenance offers to customers in the automotive, transport, mining & industrial sectors across the globe.
Castrol’s stated purpose is “to keep the world moving”. We will continually evolve to respond quickly to our customers, competitors, and markets and to be able to thrive in the future.
The Lubricants Technical Specialist is on-site based position in support of Mining customers in the Pilbara region. This will be a FIFO role, responsible for identifying and delivering value opportunities to our mining customers in collaboration with our Sales and Key Account Managers. This role will involve providing technical expertise to the customer.
This role will involve Fly-In Fly-Out (FIFO) from Perth to Pilbara WA. Diverse roster options are available (8:6 or 5:2:4:3). Please be aware that all bp ANZ employees must be Permanent Residents or Citizens of Australia or New Zealand

Identify and deliver agreed mining customer value cost down and product upsell opportunities.
Develop a contact matrix with site engineering, planning and maintenance staff and implement the agreed contact frequency.
Provide technical advice to mining customers on the range of bp and Castrol products.
Handle customer complaints arising from the use of bp/Castrol lubricants including leading investigations and compiling incident reports.
Provide input into product development, highlighting customer and industry requirements and benefits.