M.A/Receptionist

at  PsychiaTreat

WHO WE ARE

PsychiaTreat is a veteran-owned, mission-driven company dedicated to providing accessible and compassionate mental health services. We focus on serving veterans, first responders, and their families by offering comprehensive mental health care covered by insurance. Our team is committed to making high-quality, personalized care available to those who need it most. We strive to create a welcoming and supportive environment for our patients while ensuring that they receive the care they deserve.

JOB OVERVIEW

We are seeking a motivated and organized Medical Assistant/Receptionist to join our team at PsychiaTreat. The ideal candidate will play a vital role in supporting our providers and delivering exceptional care to our patients. You will be responsible for coordinating and scheduling appointments, facilitating communication between patients and providers, and ensuring a seamless experience for all involved. In addition, you will engage in phone-based customer service and sales when needed, handling patient inquiries, promoting our services, and following up on warm leads.

QUALIFICATIONS

Proven experience as a Medical Assistant, Receptionist, or similar role in a healthcare setting.

• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multi-task in a fast-paced environment.
• Compassionate, empathetic, and patient-focused.
• Comfortable with phone-based sales and customer service.

• Proficiency in office software (e.g., Microsoft Office, Electronic Medical Records).

PREFERRED QUALIFICATIONS

Experience working with veterans, first responders, or within mental health services is a plus.
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- Knowledge of medical terminology and insurance processes.

Proven experience as a Medical Assistant, Receptionist, or similar role in a healthcare setting.

• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multi-task in a fast-paced environment.
• Compassionate, empathetic, and patient-focused.
• Comfortable with phone-based sales and customer service.
• Proficiency in office software (e.g., Microsoft Office, Electronic Medical Records)