M365 Support Specialist- Hybrid in CDMX

at  DXC Technology

JOB DESCRIPTION:

At DXC we use the power of technology to deliver mission critical IT services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, analytics and engineering, applications, security, cloud, IT outsourcing and modern workplace.
Our DXC Modern Workplace services provides customers with reliable, optimized, and secure mission-critical systems at lower cost. We manage and simplify existing infrastructure investments and provide a way forward to modernize IT, including moving portions to the cloud.

ABOUT THIS ROLE

Our MS365 support specialist assist with production and project support for one of our large clients. The ideal candidate will support business units or support functions for customer M365 environment including Exchange, SharePoint, intelligent collaboration . They will work in a collaborative onshore and offshore team.

WHAT YOU’ WILL DO:

• Administration and Management:
• Create and manage user accounts and groups, assign licenses and permissions.
• Set up and manage mailboxes in Exchange Online.
• Implement and manage security and compliance policies.
• Monitoring and Maintenance:
• Monitor the performance and availability of Microsoft 365 services.
• Automation and Optimization:
• Develop PowerShell scripts to automate repetitive tasks.
• Support and Training:
• Provide support to users and resolve issues related to Microsoft 365.
• Document procedures and user guides.
• Integration and Development:
• Integrate Microsoft 365 with other business apps and services.
• Participate in Microsoft 365 service deployment and migration projects.