Machine Learning Engineer (NLP) - mid/senior

at  Tidio

HERE ARE A FEW FACTS ABOUT US:

• We are among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024. We currently rate at 4.7/5 in Shopify and G2.
• Every month, our widget is viewed by 350 million unique users, which is 4% of the global population,
• The new Tidio AI feature (Lyro) - answers up to 70% of customers’ questions in seconds and is available to users even on a free plan. It’s a real AI revolution!
• We currently hire over 170 fantastic people.
• In 2022, we secured $25 mln in a Series B Investment round (check TechCrunch’s article)
• In June 2023, our monthly MRR exceeded $1M.
  Would you like to see what working with us looks like? Check out our #GrowWithTidio video

WANT TO KNOW MORE ABOUT OUR ML TEAM?

At Tidio, we believe that AI will transform how businesses engage with their customers. As a leading provider of conversational chatbot solutions, we are at the forefront of this revolution. That’s why we are looking for an exceptionally talented (Senior) Machine Learning Engineer to join our small but mighty Machine Learning team.
By joining the ML team as a (Senior) Machine Learning Engineer, you will become a crucial member of our 5-person team and help us push the boundaries of conversational AI. You will work closely with our talented engineers and product leaders to ideate, build, and refine industry-leading NLP models and algorithms that power our platform. This is a unique opportunity to turn your passion for machine learning into world-class products that deliver real value to the customers. You will provide state-of-the-art conversational AI products on a global level, reaching millions of consumers.

Please refer the Job description for details