Mailroom Clerk (NY Administration)

at  Screen Actors GuildAmerican Federation of Television and Radio Artists

WHO WE ARE

SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health and pension benefits. We preserve and expand members’ work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work.
Responsibilities:

REQUIRED KNOWLEDGE, SKILLS & ABILITIES:

(The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities.)

• Demonstrated ability to respond promptly, thoughtfully and effectively to changing work environments, changing priorities and new situations.
• Able to deliver excellent customer service to external and internal operations.
• Demonstrated ability to interact with peers, management and other departments in a professional manner.
• Must be computer proficient (MS Office Suite, UPS-online, FedEx online).
• Excellent organizational skills in order to efficiently expedite multi-faceted work load with high degree of accuracy.
• Extensive trouble-shooting and problem solving experience.
• Excellent verbal and written communication skills in English.
• Superlative interpersonal skills: high degree of patience and tact. Must be able to cultivate respectful, strategic and collaborative relationships with people from diverse backgrounds both internally and externally.
• Have an understanding and awareness of worker rights impacting SAG-AFTRA members.
• Hold yourself and others accountable for a high level of performance and integrity.
• Capable of taking direction from more than one supervisor.
• Must be able to work in a challenging environment where constructive feedback from others is encouraged.
• Proven proficiency with a highly detail oriented workload regarding account reconciliation.
• Ability to lift 30-40 pounds is required.
• Must maintain regular and acceptable attendance at such level as is determined at SAG-AFTRA’s sole discretion.
• Must be available and willing to work extended hours (and/or overtime for applicable non- exempt positions) per day or per week, including weekends and holidays, as SAG-AFTRA determines is necessary to meet its business needs.
• Must be available and willing to travel to such locations and with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs.

EDUCATION AND/OR EXPERIENCE:

• High school diploma and 1 to 2 years prior applicable mailroom experience or an equivalent combination of education and experience.
• Operating postage machines

TESTING REQUIREMENTS:

• Basic skills: Spelling, math, grammar and filing – passing score: 76%

ESSENTIAL DUTIES & RESPONSIBILITIES:

(This section provides a general summary of the most significant job duties performed. It does not explain in detail every single duty performed.)

• Processes all in-coming and out-going mail for the New York offices; responsible for regulation of postage meters; supervises use of Federal Express and United Parcel Services.
• Responsible for monitoring departmental stock and supplies; maintains ledger for all departmental supplies ordered and received; maintains inventory log of departmental supplies.
• Interacts with paper, product and supplies vendors, maintaining records of order status and impending calls.
• Assist with daily setup of conference rooms for meetings and special events which includes breaking down and setting up of boardroom tables.
• Responsible for daily replenishing of supplies for the kitchen and pantry areas.
• Assist in installation and repairs of shelving units, bookcases cabinets, etc.
• Performs other related duties as required.

Qualifications:

(The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities.)

• Demonstrated ability to respond promptly, thoughtfully and effectively to changing work environments, changing priorities and new situations.
• Able to deliver excellent customer service to external and internal operations.
• Demonstrated ability to interact with peers, management and other departments in a professional manner.
• Must be computer proficient (MS Office Suite, UPS-online, FedEx online).
• Excellent organizational skills in order to efficiently expedite multi-faceted work load with high degree of accuracy.
• Extensive trouble-shooting and problem solving experience.
• Excellent verbal and written communication skills in English.
• Superlative interpersonal skills: high degree of patience and tact. Must be able to cultivate respectful, strategic and collaborative relationships with people from diverse backgrounds both internally and externally.
• Have an understanding and awareness of worker rights impacting SAG-AFTRA members.
• Hold yourself and others accountable for a high level of performance and integrity.
• Capable of taking direction from more than one supervisor.
• Must be able to work in a challenging environment where constructive feedback from others is encouraged.
• Proven proficiency with a highly detail oriented workload regarding account reconciliation.
• Ability to lift 30-40 pounds is required.
• Must maintain regular and acceptable attendance at such level as is determined at SAG-AFTRA’s sole discretion.
• Must be available and willing to work extended hours (and/or overtime for applicable non- exempt positions) per day or per week, including weekends and holidays, as SAG-AFTRA determines is necessary to meet its business needs.
• Must be available and willing to travel to such locations and with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs