Maintenance and Technical Support Engineer

at  ALSTOM

Req ID: 454272
Location: New Cross Gate, SE14 5RW, on site
Appointment Basis: Permanent
Salary + Benefits: £ cca. 54K + benefits
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Alstom is the UK & Ireland’s leading supplier of new trains and train services, and a leading signalling and rail infrastructure provider. Alstom have built, or are building, just under 40% of the UK mainline train fleet; as well as the entire fleets in service with London Underground and Dublin Luas. We provide the widest range of smart solutions in the rail market, from innovative high-speed rolling stock, metros and trams to maintenance, modernisation, infrastructure and signalling.

EQUAL OPPORTUNITY STATEMENT:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.
As a ‘Disability Confident’ employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.
Job Segment: Technical Support, Project Manager, Night, Change Management, ERP, Technology, Operations, Managemen

YOUR FUTURE ROLE

Take on a new challenge and apply your problem solving expertise in a new cutting-edge field. You’ll report to Ferreira Antonio (Field Maintenance Lead Engineer, New Cross Gate), and work alongside inspiring and dedicated teammates.
You’ll you would be responsible for support day-to-day depot operations by resolving Production issues and fitness to run decisions. Day-to-day, you’ll work closely with teams across the business to identify and implement safe, cost effective, containment and countermeasures to identified product safety and reliability issues; managed by the utilization of standard Project Management principles and much more.
You’ll specifically take care of undertaking work streams to improve the product and deliver customer Variation Orders to improve the margin of the contract.

We’ll look to you for:

• Identify and implement safe, cost effective, containment and countermeasures to identified product safety issues and track them through from accurate reporting of safety issues to on time implementation of countermeasures.
• Develop and deliver engineering change to improve fleet/system reliability performance, reduce cost of maintenance & deliver customer variation solutions.(change management, planning and opportunities management).
• Support the depot to resolve operational issues and arbitrate fitness to run decisions. Planning and delivery readiness (incl. BoM’s, work instructions & configuration) for planned maintenance activities, as defined by the Vehicle Maintenance Schedule.
• Support the Project Reliability Board to implement containment and countermeasures on identified key reliability failure modes.
• Lead improvement projects to reduce train maintenance and operation costs, whilst ensuring that the specified fleet maintenance regime is certificated, adhered to, and complies with all relevant legislation, and associated limitations are effectively managed through controls such as concessions.
• Implement customer variation orders, train presentation / customer ambience improvements as well as identification and follow through of Risk and opportunity management to improve Safety, Reliability & Profitability of the trains.
• Incident Root cause analysis and performance attribution IAW The railway group standards i.e. ‘The Rule Book’.
• Support day-to-day depot operations teams in resolving arising fleet issues – this could include the requirement or undertake out of hours on-call / night shift duties as part of a roster.
• The successful candidate will be required to work at height and in enclosed spaces from time to time.

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Degree level HNC/HND in an engineering related subject.
• Achieved or working towards Degree or Higher Certificate in engineering/technical discipline.
• Experience in fleet maintenance or asset management environment.
• Experience in organization and project planning/ management skills, governance, and execution.
• Strong engineering knowledge of traction and rolling stock systems, and traction and rolling stock maintenance policies and practices.
• Understanding of key engineering processes (ex: risk assessments, FMECA…) and standards.
• Problem-solving abilities and practical experience of root cause analysis techniques.
• The role drives for change, the prospective employee should be reasonably autonomous in leading cross-functional projects and flexible to changing needs of the business.
• Computer literate (MS Windows + Office, Microsoft Projects, Maximo, SAP)
• Experience in delivering rail vehicle engineering change, including risk assessments and approvals.
• Knowledge of rail industry legislation and safety case obligations.
• Relevant engineering experience in similar industries (i.e.: public transportation) with some management responsibilities.
• Demonstrable use of engineering knowledge, standard project management techniques and awareness of standards and the constraints of the delivery organization to support, justify and manage changes