Maintenance Manager

at  Amgen

JOIN AMGEN’S MISSION OF SERVING PATIENTS

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.
Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
Be part of Amgen’s newest and most advanced drug substance manufacturing plant. When completed, the Amgen FleX Batch facility will combine the latest in disposable technologies with traditional stainless-steel equipment to allow for maximum flexibility in operations. The FleX Batch facility will not only feature the best in-class drug substance manufacturing technologies with embedded industry 4.0 capabilities, but it will also integrate sustainability innovations to reduce carbon and waste, as part of Amgen’s plan to be a carbon-neutral company by 2027.

BASIC QUALIFICATIONS:

• High school diploma / GED and 10 years of maintenance and/or operations/manufacturing experience OR
• Associate’s degree and 8 years of maintenance and/or operations/manufacturing OR experience
• Bachelor’s degree and 4 years of maintenance and/or operations/manufacturing OR experience
• Master’s degree and 2 years of maintenance and/or operations/manufacturing experience OR
• Doctorate degree

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in life science, technical or aligned field of study
• 6+ years of relevant work experience in operations/manufacturing environment
• 3+ years of experience with regulated environments (i.e. cGMP, OSHA, EPA)
• Managerial experience directly managing people and/or leadership experience leading teams
• Experience working with ATO GMP F&E clients and systems (Bulk Manufacturing, Filling and Packaging, Supply Chain, Quality Labs, Small Molecule Manufacturing)
• In-depth technical knowledge of GMP equipment and instrumentation
• Experience supporting GMP capital project execution and verification activities
• Demonstrated leadership attributes as an individual contributor (e.g., leadership of initiatives or participation on network level or continuous improvement teams)
• Demonstrated proficiency in process improvement methodologies
• Leverage a strong background in GMP Maintenance combined with excellent leadership and communication skills (written and verbal)
• Ability to support multiple clients and prioritize resources against competing objectives

Let’s do this. Let’s change the world. In this vital role you will report to the Sr. F&E Manager and be responsible for providing technical and administrative leadership to a group responsible for planning/scheduling adherence, troubleshooting, repairing, maintaining and improving the reliability of GMP and non-GMP equipment at Amgen, North Carolina. Managerial responsibilities include establishing team strategies, objectives, goals, while improving team performance. Consistently achieving key metrics/milestones. Supervising and technically developing direct reports, and supporting Amgen’s continuous improvement culture.

Strategic / Managerial

• Meet regularly with key clients to find opportunities and establish the strategic direction for the Maintenance Team.
• Establish annual team goals and track progress / communicate to GMP F&E leadership team
• Develop staff through annual Career Development Planning and acting as a role model
• Improve team performance by conducting regular 1:1 meetings and using Maximizing Amgen’s Performance (MAP) process : regular coaching, mid-year and end of year reviews, compensation planning, and talent management planning
• Promote Operational Excellence and Safety through purposeful presence on the floor (Regular job task walk-through with staff members)
• As a member of the extended leadership team, partner with maintenance managers to improve Maintenance support
• Provide Subject Matter Expertise to triage and resolve issues related to Maintenance process non-conformances

Technical

• Leverage knowledge of GMP F&E Process, Mechanical and Utility systems and instrumentation to develop team capabilities in diagnosis and troubleshooting of issues
• Manage lifecycle assessment and recommend replacement / upgrades as required to ensure high reliability
• Maintain awareness of relevant industry and regulatory trends for calibration /instrumentation and maintenance
• Provide input for responses to regulatory inspections or internal audits relating to instrument calibrations or maintenance programs

Logistical / Administrative

• Manage staff resources and work schedules (vacations, on-call rotation, etc.) to ensure adequate staff coverage and meet required PM calibration dates
• Ensure that staff maintain required training qualifications and are cross trained to support multiple GMP functional areas as needed
• Coordinate resources to support capital projects and work activities during maintenance shutdowns
• Manage department budget and expenses
• May require second or third shift work