Maintenance Operative

at  Atlas Workplace Services

MINIMUM QUALIFICATIONS, CERTIFICATIONS AND TRAINING REQUIRED

• GCSE in English and Maths or Equivalent
• Legionella (L8) trained and competent (Desirable)
• Accredited Health and Safety qualification e.g. IOSH Working Safely or equivalent (Desirable)

ESSENTIAL KNOWLEDGE, SKILLS, AND EXPERIENCE

• Minimum 2 years’ experience in multi-site, multi-discipline service delivery within a similar environment.
• At least 1 year of experience in a customer-facing role.
• Proven background in mobile engineering or property maintenance.
• Proficiency with modern office software and experience using asset/work management systems like MAXIMO or CAFM on Android tablets.
• Strong competencies in various building services trades, with the ability to handle diverse maintenance tasks.
• Experience with minor drainage works.
• Demonstrated experience in delivering L8 compliance maintenance.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Champion Engineering Excellence: Uphold Atlas Workplace Services’ high standards and competencies to drive operational impact.
• Lead in Maintenance: Perform PPM tasks, including L8 PPMs and compliance activities, with meticulous attention to detail.
• Be a Communication Hub: Keep customers and the team informed with proactive feedback for smooth operations.
• Deliver Exceptional Service: Strive for 100% customer satisfaction with a quality-driven approach to service delivery.
• Maximize Value: Efficiently manage resources and provide accurate quotes for minor works to deliver optimal customer value.
• Ensure Safety and Performance: Report task performance to your Technical Service Manager and ensure safe, efficient execution, including by service partners.
• Foster Collaboration: Collaborate effectively with Account Support, Schedulers, Technical Service Managers, and Sub-Contractors to meet SLAs and build strong relationships.
• Master System Management: Keep the Maximo CAFM system updated and accurate using your tablet, meticulously recording all time on Work Order timesheets. Demonstrate commitment through exceptional service delivery and management of out-of-hours call-outs as required.