Maintenance Operative

at  One YMCA

One YMCA are poised and ready to enter a period of rapid expansion and growth, with aspirations to both diversify and strengthen our housing provision. As part of these exciting plans, we have newly established Place & environment team who will focus on providing a full range of maintenance and repairs works that includes delivering our unique programme of major stock refurbishment.
The maintenance assistant role will be providing support and general repairs on a reactive basis with a particular emphasis on general handyman works to include changing of light fixtures/light bulbs, replacing door handles and locks, painting and decorating, general wear and tear maintenance. As well as carrying out reactive repairs, the post holder will be responsible for some planned maintenance activities such as planned refurbishments as part of One YMCA’s ongoing efforts to ensure a safe environment for our residents, staff and visitors.

Role Responsibilities:

• You will carry out this role to a high standard as directed by the Place maintenance Manager/ head of place, this will include supporting with Electrical, Painting & Decorating, Plastering, Tiling and Ground Works.
• Where possible always complete repairs in one visit, where this is not possible or other works are noticed for completion discuss this with the Property Services Manager and raise follow up works
• To carry out works necessary to void properties to return them
• Offer an excellent level of customer service - be respectful, positive, polite, on time and listen to the needs of customers, residents, and staff
• Complete paperwork after each job promptly and accurately detailing materials used, works carried out and any other repairs required for completion
• Use a mobile phone to accept jobs, plan our schedule and sign off works when completed for inspection
• To carry out planned maintenance works in line with One YMCA’s procedures and timescales

Requirements:

• Demonstrating a wide range of trade skills in addition to primary trade – (plastering, tiling, plumbing, carpentry, groundworks and fencing)
• Good construction knowledge including health & safety legislation
• GCSE Maths and English grade C or equivalent with good written and verbal communication skills ( E)
• NVQ or City & Guilds in a trade

The post-holder will form an essential part of one YCMA’s customer focused service delivery and, as such, will always maintain the highest standards in terms of workmanship. Putting our customers first, you will ensure work is completed safely, quickly and in line with one YMCA’s internal standards. You will demonstrate high quality workmanship and will have a ‘saying what I do and doing what I say’ attitude. The post holder will also work closely with other members of the Place & Environment team, but be equally confident when working on their own.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities
This is a Full Time role.
Hours per week: 37.5
Working Pattern: Monday - Friday
One YMCA and its subsidiaries, the Early Childhood Partnership (ECP) and Signpost are on an exciting journey to double our impact by 2025. We are over half way through an exciting new strategy launched in the first hour of the new decade, via email where all staff and volunteers were invited to put themselves forward to apply and attend an intensive, three-day Kickstarter Event.
By the end of these three days, there was a brilliantly multi-faceted set of themes and ideas, which formed the starting point for the rest of the Mission 25 process to build on. The aim of Mission 25 is to give every staff member and volunteer the opportunity to play their part in shaping the strategy to do “more and better, together” so that we double our impact by 2025. We deliver a vast array of services across Herts, Beds and Bucks that reach over 135,000 individuals annually.

These include:

• Provision of over 700 units of accommodation for homeless people
• Move on accommodation for individuals moving onto independent living
• Housing and practical/emotional support for young asylum seekers
• Community HUBs hosting a range of activities and meeting space hire
• Childcare provision in Hertfordshire
• Family support through a network of children’s and family centres covering Hertfordshire and Bedford
• Therapeutic and non-therapeutic support for male and female victims of domestic abuse and their children
• Independent sexual violence services across Bedfordshire, Luton and Hertfordshire
• Domestic abuse perpetrator reform programmes across Bedfordshire
• Youth services offering emotional wellbeing support and youth club opportunities for 11-19 year olds alongside our National Airplay programme funded by the RAF Benevolent Fund
• A community gym where everyone can enjoy the benefits of physical exercise Our values remain at the forefront of how we operate as a charity, and it is important to us that all staff and volunteers can fully buy in to our ethos.

• You will carry out this role to a high standard as directed by the Place maintenance Manager/ head of place, this will include supporting with Electrical, Painting & Decorating, Plastering, Tiling and Ground Works.
• Where possible always complete repairs in one visit, where this is not possible or other works are noticed for completion discuss this with the Property Services Manager and raise follow up works
• To carry out works necessary to void properties to return them
• Offer an excellent level of customer service - be respectful, positive, polite, on time and listen to the needs of customers, residents, and staff
• Complete paperwork after each job promptly and accurately detailing materials used, works carried out and any other repairs required for completion
• Use a mobile phone to accept jobs, plan our schedule and sign off works when completed for inspection
• To carry out planned maintenance works in line with One YMCA’s procedures and timescale