Management Analyst II

at  City of Norfolk VA

DESCRIPTION

The City of Norfolk’s Department of Utilities is seeking qualified applicants for an Management Analyst II for the Director’s Office. This person will perform high level secretarial, administrative, and financial support duties, and provides records support.

THREE YEARS EXPERIENCE IN DATA ANALYSIS OR RELATED FIELD, OR AN EQUIVALENT COMBINATION OF EDUCATION AND EXPERIENCE.

• Requires ability to handle confidential information with discretion.
• Requires excellent oral, written and interpersonal communication skills; must have good dictation and grammar skills; Work requires the ability to understand verbal and written instructions.
• Must be detail-oriented and able to understand the broader context in which the work is to be completed.
• Must be flexible and able to effectively change priorities and direction.
• Must be comfortable with new and emerging communication technology, such as hand-held communication devices and state of the art audio-visual equipment.
• Must be able to lift paper to load the copier and printer and perform all other physical aspects of this position.
• Work requires the ability to read reports, general correspondence and work related documents.
• Work requires the ability to write correspondence and develop reports, being able to take notes and minutes during meetings.
• Must be confident, personable, and a team player.
• Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Access, Publisher, and Outlook as well as various other software programs required.

ADDITIONAL INFORMATION & REQUIREMENTS

Work Hours: Monday through Friday from 8:00 a.m. to 5:00 p.m.
Work Location: 500 East Main Street, Norfolk, Virginia

• Maintains the Director’s appointment calendar and schedules; coordinates meetings by sending out notices and other materials.
• Prepares, transcribes, and distributes minutes and follows up on agenda items.
• NEOGOV maintenance.
• Complete reference checks, schedule interviews for candidates, request DMV records.
• Follow up with New Hires with their onboarding process by phone and via email.
• Office Notary.
• Assists with information requests and manages planning and reporting processes.
• Screens and refers callers to appropriate personnel; answers various inquiries personally; provides information on City services and functions.
• Composes routine correspondence, memoranda, and reports; may require taking some dictation; may produce professional documents with graphics, charts, and tables.
• Enters information in database programs, enters on-screen updates and prepares final copy of reports and correspondence.
• Performs logistical tasks such as making travel arrangements, ensuring proper meeting room set-ups, and arranging for catering services.
• Serves as the Department’s Security Liaison for systems access, to include computer, telephone, parking, and building access.
• Submits electronic work requests for Facility Maintenance.
• Responsible for filing and records management; distributes mail for the Director’s Office.
• Updates City Code Book, Emergency Operations Manual, Administrative and Policy Regulations Manual, Employee’ Policies and Procedures Manual, and other administrative and policy manuals for the Director’s Office.